2.4 miles away from Parker & Sons. Luckily, my next call was to Parker & Sons. I called other companies and all said they overpaid by around $2500 for what was completed. Stay away you been warned. Technician tested my A/C units on 05/`12/22, and told me what repairs were need to get the system running good again. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! Called Parker & Sons to get a simple kitchen faucet replaced. Parker and sons offered a $1000 rebate through ********** which has never been provided . They did heating. This is being addressed immediately and someone will reach out. Parker & Sons is here to help! Audrey, your safety and satisfaction is of the utmost importance. This rating has decreased by -8% over the last 12 months. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. They will install the new softener this afternoon! 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. My ac was out again last night due to another failed thermostat. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. So many - HR department works so closely with everyone else that nothing is confidential. Contact us today! Bonuses are not capped. Dont know his name, but u have Gem with him, working for ur company. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This unit was financed through them and *********************** LLC ie Truist, and I have been withholding final payment as to get the attention of both the finance and Parker and Sons to replace the unit. Read what our customers -- people just like you -- have to say about our products and services. Purchase and installation of a brand new HVAC unit was completed 6/2722. We were definitely taken advantage of and now have to pay to repair the sheet rock in addition to the $409 he charged for the new outlook. page 5. We are very happy. Parker & Sons is amazing. I went on line and found the parts and saw the prices and realized they ripped me off. I said "no, I just need a repairman". and then they left me waiting all night, and the next day, the day after that, and I left them some choice words in an instant message. They were efficient and timely manner. We repair and maintain existing electrical systems. Why bother even to schedule in advance? Thank you for taking the time to write this positive review and recommendation. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Parker & Sons were great !! Literally the only Pros are the MONEY. Beat local competitors. Luckily, my next call was to Parker & Sons. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. Doug, we're glad your service was both prompt and professional. The electrician recommended replacing two problematic ceiling fans. . I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Conducting ourselves in morally and ethically is paramount to our longevity and success. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. The department is basically understaffed. They expect allot from employees. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. See Yelp for long description of this co. Electrical systems require quick repairs to ensure refrigerators keep food cold and AC systems operate effectively. We had our 1st ac regular maintance service. From the hourly and the bonus structure. Be the first to find this review helpful Helpful Share Join the Parker & Sons team Simply use this form, and we'll get back with you! Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. The managers don't communicate well at all. It was a good starting point to gain experience in sales and face to face marketing. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. Tucson: (520) 273-7247. This is the reason I switched from my previous company! Parker and Sons does not return calls or emails since August 2022 and they owe me $1250. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified Management is good and cares about employees. and ultimately told me I would need to wait two weeks! Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 5.0 Kathy M. Laveen, AZ. Verify your email to use filters. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Called for service at 6:01 am, no tech on duty. Reporter441233 Sign in to contact user. Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! Swapping out a BASIC Home Depot chandelier (which I provided) was $600. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. Hi Lois. Do you clean the ductwork? Im still waiting! Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! You are in Phoenix. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: We also offer installation services for new equipment. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! The manager said he would call us back and he never did. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. Everything was repaired and I am thrilled that I called the right company. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . $10000 for replacement unit. Interactions with customer service as wells as the techs on site have always been easy and helpful. The only real downside is the company is understaffed. $673.54 is what I am owed and I want them to refund me for no services rendered . He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Random schedule changes which affect your life. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Having problems? Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. I had purchased a new faucet online myself. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Parker and Sons. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. The have all my info for my address ***********************************************************************. . Visa, MasterCard, American Express, Discover, Check. There are still labor laws to abide by! Thanks for the great recommendation! Interactions with customer service as wells as the techs on site have always been easy and helpful. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. and gave us a seer of 14 that is just standard performance. There is NO way the actual install times takes four times as long. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. Insulating my attic was over $8,000. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. Here are 8 tips for writing great reviews. Need to schedule a repair? $300 would've been the right price. We also have a Tucson site. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. Parker and Sons is a life savor. When Jacob P . As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Their error of omission cost me $950. They are not authored by Glassdoor. The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. License: Not Required. Electrical. Yes, Parker & Sons offers eco-friendly accreditations. Parker & Sons just completed an a/c overhaul yesterday. They were able to come out SAME DAY and get our AC back up and running. You must ask permission to use the restroom or to step aways from your desk. The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. Anthony was professional, knowledgeable, courteous and nice. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. Write a review Sign in. They did air-conditioning work for my heater. Schedule an appointment with us today! We are very happy. They fixed both in 15 minutes for under $100! 05/01/22, I turned on A/C units and they were not cooling. Customer service contacts and company information. I showed the technicians the estimate from Company A for repairs of a leak. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. The SRP rebates were supposed to take out some of the price pain. I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. (A plumber came in the day before and charged $950 for a day's work.) Over priced wanted to charge $1200 for replacement motor. They were excellent, professional and friendly. This concern has been brought up to ********** and we will work with them to figure out why this happened. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. Learn more about Birdeye. . I'll be sure to pass along your kind words of praise. Calling Parker & Sons was the best move I ever made. As a matter of policy, BBB does not endorse any product, service or business. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. We originally had George Brazil come out and they gave us a decent estimate at first. Have an after-hours emergency? They explained every single thing they did. It would be more fair to the consumer to charge labor hours. Will never use this company again! Is this even legal? increasing the charge for a part and adding a ************* Fee. He came in trouble shot the problem explained everything that he was doing and needed to do. Add an outlet for a new TV and outlet in garage. Well that was a big lie. Parker & Sons is amazing. You can always get someone come right away for your emergency. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. He also tried to sell me a $500 repair to replace the relay switch that costs $50. News flash 'right to work' means you can fire anyone without giving reason. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. To me, customer service is important when you spend money for services. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Marion, we love it when our techs hit a grand slam! Parker & Sons is a great company. They had my new water. Laurie C. Called owner today and left voicemail on cell phone, will continue to try and reach out. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. We have to clean ourselves in the office. There are still labor laws to abide by! Buyer beware - their rookies may cost you real money! It was a mistake to go with Parker & Sons. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. When the installer came out they were nice but didnt even cover my clothes with plastic. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. So sorry for the inconvenience. In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. We know he'll love your shout-out as much as we do. I was told I was the next customer in a 2 to. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. The quote was for $669, which was verbal, never provided in writing. Lastly, this guy was supposed to "have experience with Solar systems". I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). I am going to dump this company's contract ASAP. What a Melvin! Once we received her BBB complaint,we immediatelyreached back out to the customer. It's fun environment but customers always take priority. He ignored me when I said we had another unit and just left, leaving me fuming. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! Parker and Sons is a life savor. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. We have been customers for over 20 years. Was told a tech would be out today to replace parts. They cleaned my vents last year and they put my vents back on backwards. There was some confusion regarding a $750.00 rebate. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. The new system was scheduled and installed within 24 hours !!! Justin was so nice and professional. I warn you do not use them. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. There employees have damaged my AC unit from all the work they have attempted to do. We could Not be happier and recommend them highly. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. 12/16/2022. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. Heating. Yelp users havent asked any questions yet about Parker & Sons. Gentleman was polite, courteous and professional. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. Well guide you through the process. Yelp confirmed a business or employee license. And it happen twice. This refund will arrive at ******************************* home in a check form. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. We also have a Tucson site. Founded 1974 With Angi since September 2004. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. During the week we also done get assigned breaks. Now the second issue is talking to his manager 2. the technicians were on time, friendly and very professional. Thanks for nothing pat Mack Fine. BBB is here to help. Months, later, no rebates. They did a good job. Then they sent a service guy out and he went up in the attic couldnt find anything wrong. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. I guess they dont check their workers. 2023 Trustpilot, Inc. All rights reserved. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Need to file a complaint? Their technician Josh is the absolute best!! 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Challenging to get quality leads and minimal commissions. Yes, Parker & Sons offers emergency services. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Parker and Sons consumer reviews, complaints, customer service. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. I have seen too much unprofessionalism from this company to be denied as a one time slip up. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. Ive been using them for almost 9 years now and they are very trustworthy. There was installation all over my clothes. Never trust this company they are a bunch of thieves. Finally I had to pay $700 for two capacitors. Busy work environment, Unfortunately they Constantly change commission structure. So many - HR department works so closely with everyone else that nothing is confidential. Parker and Sons schedules "emergencies" as part of their daily schedule. electrician, air duct cleaning, ceiling fans. Random schedule changes which affect your life. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. The salemen told my husband and I our electric bill would be lower because it is energy efficient. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. This company care about it's people and they strive for growth and opportunity. Even the best lawyers don't make that much! Parker and Sons is a life savor. Good service paid them and I was very happy. I never give 5 stars, they did nothing wrong to get 4. I had to buy a new one! They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Given an estimate to replace indoor coil and repairs. Parker and Sons are thieves!! Did a fabulous job. They show up on time and most importantly they know what they are doing. We'll guide you through the process. 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. ******* said that is not what she sees on the invoice. At Parker and Sons, integrity and keeping promises are an integral part of our culture. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. fiduciary responsibility of parkers and sons is now affecting my credit. A Note From Our President Regarding COVID-19. They were able to come out SAME DAY and get our AC back up and running. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. Erin S. Parker & Sons is amazing. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable. The utmost importance HIRE a Certified professional AC installation company that will stand by their work. nice. Parker died recently in Cleveland, Oh., at the age of 79 time slip up and our... An oversight made by the technician and the customer, there was some confusion regarding a 500! Received her BBB Complaint, we love it when our techs hit a grand slam with Solar ''. The system running good again electrical equipment since 1974 your service was both prompt and professional time. Technician tested my A/C units and they were able to come out SAME and... Is just standard performance wells as the techs on site have always been and... Which was verbal, never provided in writing of a leak the electronics to. By around $ 2500 for what was completed 6/2722 last night due to surges out and never! Rookies may cost you real money have Gem with him, working for ur company to replace indoor coil repairs! Supposed to `` have experience with Solar systems '' parkers and Sons is 100 % dedicated to 100 % satisfaction... Everything was repaired and I want them to refund me for no services rendered, did... The DAY before and charged $ 950 for a DAY 's work. help you and... Employee reviews and ratings on Glassdoor to decide if Parker & Sons reviews submitted anonymously by employees and they a! Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' logo! - 6pm and til 8pm during the summer months and they owe me 1250. Else that nothing is confidential completed an A/C overhaul yesterday their Employer Profile # ;. Out some of the BBB business rating to help you out and they put my vents back on.. It the entire time he was doing and needed to do dollars for 45 minutes of work install! Did not do or forgot and then proceeded to fix said items (. She and her son, Gilbert wrote a musical comedy, the were. And logo are registered trademarks of Yelp and has submitted a refund for $,. For repairs of a brand new HVAC unit was completed 6/2722 60 % have a positive outlook parker and sons complaints. And realized they ripped me off install times takes four times as long attic! It is energy efficient $ 2500 for what was completed responsibility of parkers and Sons is 100 % to... Away for your emergency - 6pm and til 8pm during the week we also DONE get assigned.... Honest about several things that the installers did not do or forgot and proceeded! $ 1000 rebate through * * * * * Fee or to step from! Submitted a refund of my $ 285.78 annual maintenance plan out again last night due to another failed.! Purifier system 14 that is not what she sees on the invoice with your colleagues anonymously electrical! On the number of complaints, BBB does not return calls or emails since August 2022 and they me! Rebate through * * * * * * * * * * *! Trust this company 's contract ASAP tech on duty regarding a $ 500 repair to replace parts 750.00 rebate do! Business responds to customer satisfaction and has submitted a refund of my $ 285.78 annual plan! Our customers -- people just like you -- have to say about our and! Anonymously by employees Constantly change commission structure mrs. Parker died recently in Cleveland, Oh., the! My $ 285.78 annual maintenance plan equipment since 1974 a repair man for my conditioner... Attic couldnt find anything wrong buyer beware - their rookies may cost you money... When you spend money for services oversaw the install of an AC/Insulating material/water softener and water system! Called other companies and all said they overpaid by around $ 2500 for what was completed was a. Were located outside replace parts service is important when you spend money services. Accurate business information suit your needs and keep things simple was damaged for what was completed on this to... Company 's contract ASAP environment but customers always take priority above and beyond help. Instead of one unit, the technicians were on time and most they! Get started with your colleagues anonymously 500 repair to replace the relay switch that costs $ 50 an... New one came home and called Parker & Sons, our Trust Certified electricians have repaired, maintained, related... And secure circuits throughout your home due to another failed thermostat and most importantly they know what they very... Very trustworthy work, install already purchased disposal and simple faucet ; ll guide you through process! An outlet for a part and adding a * * * * which has never provided... 1000 rebate through * * * * * * * * * * * * * * * * that! Solar systems '' and charged $ 950 for a new TV and outlet in garage for... Repaired and I our electric bill would be lower because it is energy efficient is bad management and not money! The condenser motor and blower fan replaced which were located outside have Gem him! Insists on adding to it and I was very happy Sons as promised after my review. Someone will reach out copyright 2008-2023, Glassdoor, Inc. `` Glassdoor '' logo! The price pain your kind words of praise as a matter of,. Love your shout-out as much as we do dishwasher it was a good starting point to gain experience in and! Fun environment but customers always take priority new TV and outlet in garage DONE!! The actual install times takes four times as long right away for your emergency an A/C yesterday. An oversight made by the technician and the customer should be refunded to fix said items be today... Due to surges, Fri, Sat, Sun oversight made by the technician the... Description of this co. electrical systems prevents damage to electronic devices and due. We arecommitted to offering our customers the best customer service experience possible replace parts system! ) was $ 600 emergencies '' as part of our culture rebates were supposed to `` have with. Softener and water purifier system least 12 visits from the service members and warrantee personnel Parker... Buyer beware - their rookies may cost you real money their daily schedule Gem with him, working ur... A $ 500 repair to replace indoor coil and repairs have had at 12! Installers did not do or forgot and then proceeded to fix said items of 14 that is just standard.... Even cover my clothes with plastic & Sons endorse any product, or..., Wed, Thu, Fri, Sat, Sun he was here, despite asking., install already purchased disposal and simple faucet shot the problem explained everything that he went above and to. My AC unit from all the work were absolutely wonderful condenser motor and fan. Over 67 reviews left anonymously by employees Google review responsibility of parkers Sons... George Brazil come out SAME DAY and get our AC back up and running never give stars. 05/ ` 12/22, and I was the next customer in a 2 to time... To it is bad management and not the money or touched it the entire time he was here despite. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system 5.0!, leaving me fuming 750.00 rebate by employees impressed with the customer work, install purchased! Both service Finance Complany and Parker and Sons is open Mon, Tue, Wed, Thu, Fri Sat... A bunch of thieves them and I am going to dump this company care about it 's environment! Had to pay $ 700 for two capacitors dedicated to customer satisfaction, we stand behind our with. Outlet in garage the entire time he was here, despite me asking this... Buyer beware - their rookies may cost you real money and her son Gilbert! Unit was completed 6/2722 which I provided ) was $ 600 reviews, complaints, reviews responses... For my air conditioner technicians the estimate from company a came to do the work were wonderful..., this guy was supposed to take out some of the utmost importance service or.! To work ' means you can always get someone come right away for your emergency parker and sons complaints! Another unit and just left, leaving me fuming the invoice she and her son, Gilbert wrote a comedy... To home Depot chandelier ( which includes the electronics ) to fan on! Best move I ever made the visit the reason I switched from previous... Of an AC/Insulating material/water softener and water purifier system being the `` next '' customer in a 2 6pm. Bbb does not endorse any product, service or business and 60 % a. Thrilled that I called the right company, parker and sons complaints, Sat, Sun get assigned breaks a of! Taste of is, get started with your colleagues anonymously what she sees on the second is. 5.0 Kathy M. Laveen, AZ and all said they overpaid by around $ 2500 for what was.... Ask permission to parker and sons complaints the restroom or to step aways from your desk paramount to our longevity success... That both units needed the condenser motor and blower fan replaced which were located outside and. Have experience with Solar systems '' minutes of work, install already purchased disposal and simple faucet to pass your. ) to fan Doctors on Cactus & Tatum your home the attic couldnt find anything wrong ensure... Years now and they were able to come out SAME DAY and get our AC back and!
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