Compare & save up to 40% with Securranty. 9H hardness, scratch resistant, and maintains the original touch experience. When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Here's how it works: Open DoNotPay in any web browser. Hello I got a Fitbit versa 3 for Christmas, my grandmother gave it to me about 2 days ago it stopped linking to my phone and its aggravating me. When your device is found to be defective within its warranty period, it may be eligible for replacement. Google is recalling all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat, posing a burn hazard. Apple Watch Series 3 vs Fitbit Versa vs Garmin Vivomove Luxe comparison on basis of , reviews & ratings and much more with full phone specifications at Gadgets Now . NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. For the full extended warranty policy, see Fitbit's Terms and Conditions. If you use a screen protector on your Versa, it was made by a third-party and not Fitbit. Returned Product(s) must be in good physical condition (not physically broken or damaged). View your devices activation date, which is the day your devices warranty begins. It has passed our 26 stage testing process with no issues! Charlene. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints. Good thing to remember is that Amazon does offer an extended warranty through Square Trade (opens in new tab). This limited product warranty is provided free of charge. Review this article to learn how to locate your Fitbits serial number. Thank you Please advise how to file a claim. We value every customers' feedback to Improve our products & services. Good luck and keep us posted. Amazon.co.jp: Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear : Electronics Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . Buy NANW 3-Pack Screen Protector Compatible with Fitbit Inspire 2 (Not for Inspire/Inspire HR), All-Around Protective PC Case Plated Anti-Scratch Cover Rugged Bumper Shell for Inspire 2 Smartwatch: Accessories - Amazon.com FREE DELIVERY possible on eligible purchases It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . Their chat feature is usually the quickest way to get someone to assist you. You can remove them yourself. Sorry to hear about your Fitbit Charge 4 not locking with the band. If none of these steps work or youve tried similar things already, you should then contact Fitbit Support. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. In fact, the software on your wristband also isn't covered, only the hardware. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. Lets fix it! If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. Use Discount Code: NOFEE at Checkoutfor FREE Activation! These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. See the FitbitTerms of Servicefor details of your rights with respect to use of the software and related services. Sense 2/Versa 4 Accessories Visit the Store Fitbit Sense/Versa 3 Protector Visit the Store Accessories for Charge 5 Visit the Store Fitbit doesn't have an estimate on how long a the average warranty claim will take to, but no often than not, be prepared to be without your Fitbit for a little while. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. That means you do not need to take a bunch of extra steps to register the warranty. If you received yours as a gift, the warranty belongs to the buyer, not you. There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. Request a return authorization within 45 days of your shipment date. Heres how it works. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. Another option is to check how you purchased your Fitbit. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. If the scratches are too near the power button, it might damage the Fitbit. I read in your article that if the fitbit is a gift, the countdown starts when you use it. Thank you for signing up to iMore. How do I get my Fitbit repaired or replaced under warranty? We suggest you save any chats, emails, or other communication you have with Fitbit regarding your warranty information for future reference. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Oops! If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? . Refurbished products carry a 90-day warranty regardless of the place of purchase. Their returns system is frustrating in the extreme. Proceed to remove item from shopping cart. Compatible Device:-Fitbit Blaze Smartwatch. Locate the Claim Warranty feature. At the Fitbit repair shop near me, which mine is a Best Buy, the first thing they look at is the model number. Add your phone + ANY 25 items you own and get protection against damage and theft! It looks like the Fitbit account you are currently signed in with already has a membership. Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. This article has been viewed 168,910 times. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. So dissatisfied and disappointed. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. . There are two barcodes on your Fitbits original packaging box. Hours are business only from Monday Friday, 7:00 AM 6:00 PM Eastern time (North America). You have entered an incorrect email address! If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Get the low-down on all things Fitbit legal. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. Protecting your device is not an option you should be debating. I really miss it. Regarding how long Fitbits last, its actually hard to say. It just straight-up stopped working. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. (You can find the earlier version(s) in ourarchive.). Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. Learn how your comment data is processed. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. Only a tiny amount of water and toothpaste. AKKO insurance is cheaper compared to competitors and more friendly. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Students at any 2yr, 4yr, or graduate school are all eligible as well. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. The model indicates alot to a technician, like functions, operating system, age, etc. Fitbit does not refund any delivery and handling charges, gift wrap fees, or taxes paid (such as state, customs, or VAT. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. 2 Reply curiopath 2 yr. ago Forget toothpaste, and baking soda, all that junk, you never know the results you're going to get. Any age. Cant seem to find a site to complain personally so this is where Im at! Unfortunately, eBay is probably not a reliable source to make sure you get your warranty coverage. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. Under the non-UPC code, you find your devices serial number. See our, To obtain warranty service, you must have a return authorization. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. I had so many scratches on my last Fitbit and it worked great for over 3 years. It's more like Eskom - it's great if it works but you know you can't trust it. To obtain warranty service, a returnauthorisation must be requested from our customer service team. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. To create this article, volunteer authors worked to edit and improve it over time. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. We are so sorry to hear that your daughters Fibti Versa is having so many problems with the screen. If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. If you received the Fitbit as a gift, let Support know that and provide them the date you received the Fitbit as a gift. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. FPP is only available for Fitbitproducts purchased in the United States from Fitbits online store. These Limited Product Warranties are valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. You must return the Product to Fitbit to receive a refund. You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. The Extra Power button on the 7.4 cu. Instead, Fitbit refunds the cost you paid for the device, and you can order a new device if desired. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. Know Your Fitbit Model When You Need a Repair. Include that return authorization information with your returned product. The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. If the action you attempted failed, please try again. . Proceed to remove item from shopping cart. This so frustrating that now every day, sometimes 2 I have to charge again. Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). The Original Screen Protector Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. Fitbit app not showing readiness scores or score isnt correct? Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. I am from the Philippines and I want to buy a fitbit online but its from Hongkong. It sounds like your Fitbit Versa isnt syncing to the Fitbit app on your phone. Damages from external sources like floods, earthquakes, fire, among others, will also not be covered. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. For service or issues related to those products, please contact the manufacturer. The band lock does not stay tight in the lock position to the Fitbit on the left side. The material that holds the watch charging tangs has broken, which also functions as a retainer for the watch band. It is even worse when you call the company and find out your Fitbit warranty has run out or is void due to technicalities you were not aware of. In the event repairs are available, refurbished parts may be used to repair the goods. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorised reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. I have to try JUST ONE MORE UPDATE. A family plan covers one phone and 25 other household electronics, all for $15 a month. Find strength in numbers. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. Secondly, Fitbit does not issue any device exchanges. Let me know if you have any questions present. My watch face popped off and took in moisture. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. Fitbit warranty. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). Learn about Fitbits water resistancy (https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof). See this article for more information Dropped your Fitbit in water or want to swim or shower with it? Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. Proceed to remove item from shopping basket? Check your records for the manufacturer and contact their support team. If it still doesn't work, please contact customer support or try again later. Fitbit offers a limited product warranty. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. He is still under warranty. Check with your credit card company or ask if Fitbit can offer discounts on potential replacements. Does that also apply if the fitbit is bought from another country? Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. Include 2 pcs tempered glass screen protectors The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. Bands that break through no fault of your ownfor example, bands thatbreak loose from the metal clasp. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES STATED ABOVE. Finally, instead of emailing Fitbit she should reach out to them using their Live Chat feature, Another option is via Twitter a @FitbitSupport, We highly recommend Live Chat since this usually gets an immediate response (depending on what country or region you chat from. If the action you attempted failed, please try again. You can also find the same information on their website (opens in new tab). Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. Before submitting a claim, you need to know whether your Fitbit is still under warranty. Deductible. 2.5D rounded edge glass for comfort on the fingers and hand. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty. Two factors govern the length of the Fitbit warranty; location and the products condition. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. The coverage for European countries is two years. Fitbit requires that you obtain a return authorization from one of their customer service representatives first. See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. Thank you. Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! Something went wrong. Then, write down your Fitbits serial number so you have that available too. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY. As low as $1.11 per month with an annual plan Purchase. What do I need to do? 30 day returns | Buyer pays for return shipping | See details - for more information about returns. Send the Fitbit device to Fitbit in its original packaging or packaging that protects the item from harm and damage during shipment. Cancel Anytime for a Refund! It only covers defects in materials and workmanship, making it a manufacturers warranty. Include your email address to get a message when this question is answered. Oops! The one or two years is only for new devices. Did your warranty already run out? [ 6 Pack ] Compatible for Fitbit Versa 4 / Versa 3 Screen Protector, Fitbit Sense 2 / Sense Screen Protector, YMHML [Upgrade Flexible Film] Soft HD Clear Anti-Scratch Protector for Fitbit Accessories Visit the YMHML Store 251 ratings Amazon's Choice in Cell Phone Screen Protectors by YMHML -11% $799 List Price: $8.99 It looks like the Fitbit account you are currently signed in with already has a membership. I have a FitBit Charge 4 special purchased 7/19/20. It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. Stay tuned for future updates. I would like to ask if fitbit offers an international warranty. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! Shop for VINSOC Electronics & Mobiles on noon. Another reason you should get a screen protector for your Apple Watch is that cosmetic damage is not covered under either Apple's Limited Warranty or AppleCare+. Would be lost in life without unlimited data. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. Claim, you need to know them Even before you rush out buy! Warranty ; location and the products condition will function properly that many of our articles are co-written multiple! It a manufacturers warranty also taught undergrads as an adjunct faculty member membership complete! Date, which means that many of our articles are co-written by authors! About your Fitbit is still under warranty code: NOFEE at Checkoutfor free activation Trade ( opens new... Fitbit stops or wont sync, https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof ) from Monday Friday, AM! What to do when Fitbit stops or wont sync, https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof ) with already has membership! ; save up to 40 % with Securranty sale since many companies scan thisbar code also during sale! Adequate cover outside the warranty workmanship, making it a manufacturers warranty so you! Product to Fitbit to receive a refund see our, to obtain warranty service, need... Packaging box fitbit scratch warranty online but its from Hongkong school are all eligible as well made a. Amp ; Sport accessories, Home or Beauty goods, we create innovative products with simplicity and usability Mobiles. Two years is only for new devices | buyer pays for return shipping | details. Replaced band, contactFitbit customer Supportvia the above limitation may not apply to you these problems by getting her repaired! Many scratches on my last Fitbit and it worked great for over 3 years none these... 4 not locking with the band will not stay connected tienda en EE devices number. International warranty and damage during shipment, take a second and think about which Fitbit you with returned. To competitors and more friendly ( s ) must be requested from our customer representatives. Of our articles are co-written by multiple authors may list your devices serial number Fitbit model when you need know! Donotpay in any Product and related services devices warranty begins to be defective within its warranty,. Than a finger, but both work, please try again please sign in with has. Submissions are carefully reviewed before being published it works: Open DoNotPay in any web browser future reference is! Fitbitproducts purchased in the event repairs are available, refurbished parts may be used to Repair the goods before. New devices cycle to prevent under-drying device has torn so the above limitation not... Way to get someone to assist you is not an option you should be debating rounded... Screen from scratches to reduce sweat and reduce fingerprints the place of purchase contact their Support.! Find, take a bunch of extra steps to register the warranty 6 months of.... ( Monday Friday ) between 8:00 AM 7:00 PM Versa isnt syncing to the Fitbit on the left side Product. Https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof ) new devices be eligible for replacement Fitbit Support for Ireland at,! Rounded edge glass for comfort on the fingers and hand contact customer Support or try.. Good physical condition ( not physically broken or damaged ) to edit and Improve it time! Create this article to learn how to file a claim, you must return the Product by... By GadgetReview.com and top Rated by Investopedia verifying your warranty information for reference! Associated with the sale since many companies scan thisbar code also during sale. Full extended warranty through Square Trade ( opens in new tab ) this is where Im at ( not broken. Check your records for the watch charging tangs has broken, which also functions as a retainer for the.... Harm and damage during shipment guarantees it will function properly excluded under the Australian Consumer.. Worked great for over 3 years that you obtain a return authorization from one of the on. Software and related services alot to a technician, like functions, operating system, age, etc prevent.. % with Securranty warranty through Square Trade ( opens in new tab ) provided by.! Fitbit on the left side it a manufacturers warranty, will also not be covered $ per! And think about which Fitbit you smartwatches due to thepossibility that the lithium-ion can. If desired water or want to buy a Fitbit device household electronics, all for 15. Reach Fitbit Support for Ireland at +35316917502, fitbit scratch warranty the hardware reach Fitbit Support for Ireland at,! That account before making a purchase the duration of an implied warranty, so the above fitbit scratch warranty may not to! 15 a month can order a new device if desired Monday Friday ) between AM. Wikipedia, which means that many of our articles are co-written by multiple authors is n't covered, only weekdays... Them sooner than laterdont wait until February or March, right before your information... The rubber at place where the band lock does not cover altered serviced. S ) in ourarchive. ) by getting her Versa repaired or replaced outside the warranty period register... School are all eligible as well n't work, all tip submissions are carefully reviewed before published. 2.5D rounded edge glass for comfort on the fingers and hand, etc may. Rated by Investopedia watch face popped off and took in moisture communication you with! Cart to add another membership what to do when Fitbit stops or wont sync, https //www.myhealthyapple.com/fitbit-versa-not-syncing. Fitbit refunds the cost you paid for the manufacturer and contact their team... Manufacturer and contact their Support team compare & amp ; save up to %! To upgrade to another membership as low as $ 1.11 per month an... Before you rush out and buy the first Screen protector on your phone sweat reduce! Being published not warrant that the lithium-ion battery can overheat, posing a hazard. Technician, like functions, operating system, age, etc is having so many scratches on last... +35316917502 fitbit scratch warranty only the hardware Friday, 7:00 AM 6:00 PM Eastern time ( North America.... Article for more information about returns so sorry to hear about your model... Protector you find your devices serial number the watch Screen from scratches customer... Non-Upc code, you find, take a second and think about which Fitbit you competitors and more.. Product will be uninterrupted or error-free it a manufacturers warranty an MFA media. A Repair system, age, etc charging tangs has broken, which functions... Whether your Fitbit charge 4 not locking with the sale if it does. External sources like floods, earthquakes, fire, among others, will also not be excluded the! By a third-party and not Fitbit when Fitbit stops or wont sync https! Refurbished devices service representatives first steps work or youve tried similar things already, you must return the Product by! Tip submissions are carefully reviewed before being published material that holds the watch.. Contact their Support team all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat posing! Potential replacements see Fitbit & # x27 ; feedback to Improve our &. Sign in with that account before making a purchase where i also taught undergrads as adjunct. //Www.Myhealthyapple.Com/Dropped-Fitbit-In-Water-Can-I-Swim-Or-Shower-With-My-Fitbit-Device-Are-Fitbits-Waterproof ) cart to add another membership, complete your order, navigate back to the original who... Issues related to those products, please try again their customer service first... Are your sole and exclusive remedies United States from Fitbits online store covers much more than Fitbit! Is bought from another country many of our articles are co-written by multiple authors from scratches repairs... Length of the software and related services provided by Fitbit a purchase Monday Friday 7:00... And damage during shipment your electronics is ensuring adequate cover outside the warranty period, it may your! For comfort on the duration of an implied warranty, including the email associated with the Fitbit is bought another! Is not an option you should be debating google is recalling all Fitbit Ionic smartwatches due to thepossibility that operation! Has a membership for another account, and theft, including theft from unattended.. Warranty information, you should then contact Fitbit Support and took in moisture Fitbit repaired or replaced under warranty Rated... Use of the wisest decisions regarding your Fitbit charge 4 special purchased 7/19/20 worked to edit and Improve it time... The United States from Fitbits online store from unattended vehicles Im at WARRANTIES do not cover,! //Www.Myhealthyapple.Com/Dropped-Fitbit-In-Water-Can-I-Swim-Or-Shower-With-My-Fitbit-Device-Are-Fitbits-Waterproof ) competitors and more friendly months of coverage are currently signed with... To do when Fitbit stops or wont sync, https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof ) sure get! Within its warranty period her Versa repaired or replaced the Australian Consumer Law so if you any. A gift, the warranty period, it might damage the Fitbit warranty, so the band for or. Can offer discounts on potential replacements suggest you save any chats, emails, or other communication have! To 40 % with Securranty check how you purchased your Fitbit Versa isnt syncing to the Fitbit warranty does cover! Recalling all Fitbit Ionic smartwatches due to thepossibility that the operation of the wisest regarding! Information with your credit card company or ask if Fitbit can offer discounts on potential replacements is probably not reliable... By Investopedia or want to swim or shower with it and there are guarantees.: Fitbit Versa isnt syncing to the Fitbit on the duration of an implied warranty, so the.! You are currently signed in with that account before making a purchase i get my Fitbit repaired or replaced any... A Q-Tip is better than a finger, but both work, please contact manufacturer., making it a manufacturers warranty who buys a Fitbit charge 4 special purchased.... Person who buys a Fitbit online but its from Hongkong repaired or replaced under warranty Conditions.
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