alerts citibank com phishing

Yes No 21 [Reply] August 20, Of course, any user ID and password pairs entered on this website go directly to the threat actors, who may then use the stolen credentials to compromise banking accounts and empty balances. The site is secure. Recently a phishing attack using the name of Citibank is creating buzz. According to Bitdefender, the cybersecurity Scammers often operate by pretending to be MSPA Americas or our member companies and contact the general public by email, telephone, job boards or social media sites. The scammers lure people by using Account termination or suspension narratives. Por favor, tenga en cuenta que es posible que las comunicaciones futuras del banco, ya sean verbales o escritas, sean nicamente en ingls. Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. A spoofed web form is one that is injected by malware and rendered by your browser after you sign on to the company's site asking you to provide confidential information. "Attention. In order to trick Citibank customers into opening their emails, the cybercriminals behind the campaign use email subject lines that try to instill a sense of urgency (opens in new tab) including Account Confirm Confirmation Required, Second Reminder: Your Account Is On Hold, Security Alert: Your Account Is On Hold, Urgent: Account Confirmation Required, and Urgent: Your Citi Account Is On Hold. If called, thieves request that consumers repeat back personal bank information, such as account number, PIN number or even social security number to verify their identity. Por favor, tenga en cuenta que es posible que las comunicaciones futuras del banco, ya sean verbales o escritas, sean nicamente en ingls. If you use Voice over Internet Protocol (VoIP)such as Vonage or Skypebe on guard for calls that play a recording claiming your credit card or bank account has had unusual activity, and give you a phone number to call. and look for signs of a phishing scam. You might get an unexpected email or text message that looks The CitiManager Mobile App doesn't store personal account information on mobile devices, so your accounts are not exposed if your phone is lost or stolen. But not all are so wise while seeking online services and this is where media is playing an active part in creating awareness among online bank users. Citigroup Inc. has hired Tom Lynch as its global head of prime sales as the From Law360: This notification is to warn member firms of an ongoing phishing campaign that involves fraudulent emails purporting to be from FINRA and using either the domain name @finra.eu and @finrarec.com. If they're asking to an external hard drive or in the cloud. When contacting Citi always use a trusted number, like the one on the back of your card. As a Citi Commercial cardholder, you can be assured that we are constantly trying to improve ways to help safeguard and protect you and your account. If you didn't sign-in then, you'll know there has been unauthorized account access. Use two-factor authentication (2FA). The CitiBankcustomers targeted in these attacks are informed that their account has been put on hold due to a suspicious transaction or a login attempt from someone else. If the answer is No,it could be a phishing scam. WebCiti Alerts are notifications about the latest information and reminders regarding your banking and/or credit card account/s. But scammers are always trying to outsmart spam filters, so extra layers of protection can help. If you think you clicked on a link or opened an attachment that downloaded harmful software. While this should not make a web site appear more legitimate as it only means submitted data is encrypted, for many users a lock symbol tends to lendauthenticity to a page. However, the general summary of the phishing emails is that the recipient's Citibank account has been put on hold due to a suspicious transaction or a login attempt made in a location than the recipient would normally log in from. The solution according to the email is simple. Take swift action now to protect your account. Then run a scan and remove anything it identifies as a problem. If you sent multiple payments to the recipient, you will need to complete a form for each payment. This campaign is targeted primarily at users in the United States with statistics indicating that 81 percent of the recipients of these emails are residing in the U.S. Marshals Service investigating ransomware attack, data theft, Microsoft fixes bug behind apps not installing during provisioning, How to Prevent Callback Phishing Attacks on Your Organization, Organize your writing and documents with this Scrivener 3 deal, Twitter is down with users seeing "Welcome to Twitter" screen, Remove the Theonlinesearch.com Search Redirect, Remove the Smartwebfinder.com Search Redirect, How to remove the PBlock+ adware browser extension, Remove the Toksearches.xyz Search Redirect, Remove Security Tool and SecurityTool (Uninstall Guide), How to remove Antivirus 2009 (Uninstall Instructions), How to Remove WinFixer / Virtumonde / Msevents / Trojan.vundo, How to remove Google Redirects or the TDSS, TDL3, or Alureon rootkit using TDSSKiller, Locky Ransomware Information, Help Guide, and FAQ, CryptoLocker Ransomware Information Guide and FAQ, CryptorBit and HowDecrypt Information Guide and FAQ, CryptoDefense and How_Decrypt Ransomware Information Guide and FAQ, How to open a Windows 11 Command Prompt as Administrator, How to make the Start menu full screen in Windows 10, How to install the Microsoft Visual C++ 2015 Runtime, How to open an elevated PowerShell Admin prompt in Windows 10, How to remove a Trojan, Virus, Worm, or other Malware. It is not known how users arrive at this phishing site, whether it be from an email or SMS text, but when they visit the update-citi .com landing page found by MalwareHunterTeam, they will be presented with a convincing Citibank login page. Citibank phishing baits customers with fake suspension alerts, 81% of the phishing emails in this campaign target American users, 7% of the emails reached UK targets, and another 4% ended up in South Korean inboxes, 40% of these emails were sent from U.S. IP addresses, and 13% from Mexico. They can even fake the URL that appears in the address field at the top of your browser window and the padlock that appears in the lower right corner. Be open about your feelings not your funds. We did a lot of digging to see how these crooks got the numbers in the first place. Youve probably heard: this holiday season, it might be harder to find the gifts youre looking for. Spoofed web forms can be recognized since they ask you to enter extra confidential data that the company's legitimate form won't ask the user to enter for that transaction. Deposit products and services are offered by Citibank, N.A, Member FDIC, Get Citibank information on the countries & jurisdictions we serve. If so, be aware that a group of scammers is specifically targeting Citibank account holders. The campaign is incredibly convincing, and the emails look just like official communications from the company. All logos have been copied and are positioned correctly. When you purchase through links on our site, we may earn an affiliate commission. Do not provide your User ID, security word, PIN number, password or other personal identifying information in an email or on a website accessed by clicking on a link contained in an email. As long as there is a user base that refuses to pay attention to the URL this will be a viable con. New MortalKombat ransomware targets systems in the U.S. Google ad for GIMP.org served info-stealing malware via lookalike site, Hackers use fake ChatGPT apps to push Windows, Android malware, North Korean hackers attack EU targets with Konni RAT malware, NameCheap's email hacked to send Metamask, DHL phishing emails. I'm a bot from Trend Micro and the link mycitihelp.org/ has Phishing threats. This is called multi-factor authentication. Or maybe its from an online payment website or app. If you suspect that you've received a fraudulent email message from us, please forward it to us at spoof@citicorp.com. Always go online and find the official number for their company so you know who is on the other end of the line. . Estas comunicaciones podran incluir, entre otras, contratos de cuentas, estados de cuenta y divulgaciones, as como cambios en trminos o cargos o cualquier tipo de servicio para su cuenta. They may also include warnings about expired antivirus settings or an infection on your computer. Finally, never click on buttons embedded in the email body and always double-check the URL you are on when preparing to enter login credentials. If you suspect that you've been a victim of identity theft or fraud, call 1-800-374-9700 immediately. 1/30/23 UBIT Help Center; 11/3/22 Getting Help from Your Department; News and Alerts . The Better Business Bureau (BBB) has tips on how to avoid this potentially dangerous con. 4. Are you a Citibank customer? WebCitiBank Text Message Scam/Fraud. Forward suspicious texts to: spoof@citicorp.com. If you spot a problem, raise a dispute in CitiManager or contact us immediately. And remember: Citi will never request your Password via e-mail or by phone. In a rarity in the cable network industry, after the Walt DisneyDIS Company pulled down its networks From MarketWatch: Here's what a bank spokesperson confirmed: Bank of America does sometimes send text alerts asking clients to verify a transaction, but the text I received was not from the bank. Adems, es posible que algunas secciones de este website permanezcan en ingls. Biometrics using your face or fingerprint instead of your User ID and Password. This is called Vishing and is a type of Internet phone scam. Read more about phishing scams atBBB.org/PhishingScam. The portal allows complainants to provide critical details needed for DocuSign to investigate and take appropriate actions. A new Citibank phishing scam is underway that utilizes a convincing domain name, TLS certs, and even requests OTP codes that could easily cause people to believe they are submitting their personal information on a legitimate page. If you think Citi is not responsible for the products, services or facilities provided and/or owned by other companies. Citibank would like to alert its clients and the public of a case of phishing email with a link to an unauthorized Citibank website which requests client to provide their banking information. Scammers use email or text messages to trick you into giving them your personal and financial information. WebConsumer Alert: Mobile carriers have shut down or are shutting down their 3G networks. If you think you clicked on a link or opened an attachment that downloaded harmful software,update your computers security software. Citi and its affiliates are not responsible for the products, services, and content on the third party website. Here's how it works. so earlier this morning i woke up to a text from a normal US 10 digit number saying my citibank account was frozen and to verify i had to click the link. If you get an email that appears to come from Citibank, rather than clicking embedded links, either call the company direct or open a new browser tab and manually type in the URL. This includes the full name, DOB, address, and theirlast four digits of their social security number and theirdebit card number, debit expiration date, and security code. Sign up for the free newsletter! 2323 Broadway, Oakland, CA, 94612. To report issues, complaints or questions about banking accounts, cards, fraud, ATMs, or malware via please contact us at 1-800-248-4226, 1-800-945-0258 TDD/TTY (Banking) or 1-800-950-5114, 1-800-325-2865 TDD/TTY (Citi Cards). If you get an email or a text message that asks you to click on a link or open an attachment, answer this question: Do I have an account with the company or know the person who contacted me? Szabolcs Schmidt, a security professional in the European banking industry, has told BleepingComputer that he has never seen an online bank phishing site triggering OTP codes via SMS and then requesting them from the victim. An official website of the United States government. Future US, Inc. Full 7th Floor, 130 West 42nd Street, You might get an unexpected email or text message that looks like its from a company you know or trust, like a bank or a credit card or utility company. Revives Pro Se Case, Citibank customers take note: Bullards Event With Citi Exposes Weak Spots in Fed Ethics Rules, CNN reports Uber revenue jumps 72% on strong demand for rides, Uber reports another loss but beats on revenue, says CNBC, Ars Technica on Altice: Altice is reducing cable-Internet upload speeds by up to 86% next month. Little do they know, the ploy to get personal information is just beginning. The trick employed in this case is to recognize the recipient as a scam victim, one of the 150 who wasdeemed eligible for a compensation of $5,000,000 through Citibank. It's important for your contact information to be up to date so we You receive a text message or phone call from a bank, alerting you to a hold, fraudulent activity, or an update to a financial account. so it will deal with any new security threats. Don't forward it directly or change or retype the subject line, as this makes it more difficult to properly investigate. Shell Group companies regularly receive calls and emails from members of the public seeking clarification of business propositions, job offers, awards of prizes and monetary grants. And only 7% were from UK and the rest from other parts of the world. Read our posting guidelinese to learn what content is prohibited. This program is also not intended for submitting suspicious or phishing e-mails. According to multiple reports, a large-scale phishing scheme has targeted customers of Citibank, The Better Business Bureau has put out a scam alert detailing the rise of a new wave of phishing scams. Citibank customers are now being targeted in a phishing campaign by scammers impersonating the bank online. At first glance, this email looks real, but its not. Get on the Do Not Call List Register your wireless number with your relevant national Do Not Call List. Protect your cell phone by setting software to update automatically. - Anonymous Colorado Was this comment helpful? The information you give helps fight scammers. WebIf you receive a call unexpectedly from an individual claiming to be from Best Buy or Geek Squad, you should treat it with suspicion. Subject: Your Citibank account needs verification. Scam alert: That text from your bank about possible fraud may not be from your bank. Important Legal Disclosures & Information. For example, a website may prompt for an ATM card number and PIN under the guise of "reactivating your ATM card." The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Take a close look at the message, you may or may not have an account at that bank. it could be a phishing scam. Altice is slashing its cable-Internet upload speeds by up to 86 percent Citibank phishing baits customers with fake suspension alerts, Citibank customers take note: First on CNN: Citi is the first mega bank to kill overdraft fees, Top Comcast story from Techdirt: Comcast Continues To Bleed Olympics Viewers After Years Of Bumbling, Top DISH Network story from Forbes: DISH Network And Walt Disney Company Do A Rare Handshake Carriage Agreement For Cable Networks, Take action against PayPal: PayPals once beloved story is back in vogue despite some noise, Earn a big cash back bonus with Chase Ink Business Cash and Unlimited cards, Warns USA TODAY, Hold Wells Fargo responsible: Wells Fargo in Talks With CFPB to Settle Variety of Inquiries, Wells Fargo Names Fercho Head of Diverse Segments, Representation, Inclusion, says MarketWatch, Take action against AT&T: DirecTV Impersonators Are Scamming Customers, New Lawsuits Say, Bloomberg Law reports Citi Hires Kaiser From UBS to Lead US Equity Trading Strategy, Bloomberg Law reports Citi Hires Former Goldman Banker Tom Lynch to Head Prime Sales, Take action against Citibank: Citi Faces Goliath Moment As 2nd Circ. When you perform sensitive or high risk online transactions, or if our controls determine that your login attempt may be unauthorized, Citi may send you a one-time-use passcode to verify your identity. This fake Citibank site also utilizes a TLS certificate for the domain so that a lock appears next to the address. Nancy Twait, a Citibank customer from Texas city, said that an email she received looked genuine. If the phishing site does indeed login to the Citibank account anda user has anOTP (One-Time PIN) authenticationconfigured on their account, it will trigger Citibank to send the code to the victim's cell phone number. Fraudulent activity has been detected on your account. Please report suspicious e-mails or phishing to spoof@citi.com. Attachments and links might install harmfulmalware. And remember: Citi will never request your Password via e-mail or by One of those scams was 8 Figure Dream Lifestyle, which touted a proven business model and told Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Bank Phishing Recently weve detected a lot of fake security alerts from well-known banks, including Citibank, Citizens Bank, Wells Fargo, and Chase. Please verify your identity today or your account will be disabled due. A spoof, or fake, website will not be able to display your User ID. Review your card unbilled transactions regularly to make sure these only reflect transactions you have made. Do you want to go to the third party site? from the Report Abuse (Figure 2) form will take you to the DocuSign portal (Figure 3) to file a report online. In addition, if you receive what you think is a phishing email, please forward it to spoof@citi.com and Identity Verification Required! If you suspect that you've received a fraudulent text message, please forward it to us. You can view and update the information we have on file for you by signing into your account on CitiManager. Citi then sends you a notification with a prompt to reset your password to safely regain access. They pretended to be partners of Citibank, but obviously, that wasnt the case. The phishing emails contain Citibanks logo and sender address and are often free of tell-tale typos. Wells Fargo & Co., which set aside $2 billion last quarter to From MarketWatch: Generally, scammers behind phishing emails fraudulently attempt to obtain sensitive information such as usernames, passwords and other credentials, and credit card details, by disguising their emails as messages from While these campaigns are primarily focused on the US with 81 percent of the fraudulent messages sent ending up in the inboxes of American Citibank customers, they have also reached the UK (7%), South Korea (4%) and a limited number even made it to Canada, Ireland, India and Germany based on Bitdefender's internal telemetry. Help. So if you are a Citibank customer, be aware that the campaign is ongoing. The FCC has advice about what to do. When you access CitiManager via the webpage or via the mobile app current security technologies are used to help keep your information safe: When you access your accounts and perform activities on CitiManager, your information is protected by 256-bit SSL encryption. Sign up to theTechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Here are signs that this email is a scam, even though it looks like it comes from a company you know and even uses the companys logo in the header: While real companies might communicate with you by email, legitimate companies wont email or text with a link to update your payment information. When companies take advantage of you as a customer, we help you seek justice and compensation through an independent legal process. If you've been the victim of ascam, help others avoid falling victim by reporting what happened onBBBScamTracker. If you're suspicious about a Citi phone number received via text message, you can always call the number on the back of your card instead. Unfortunately, we could not find answers to all our questions. The extra credentials you need to log in to your account fall into three categories: something you know like a passcode, a PIN, or the answer to a security question. Deposit products and services are offered by Citibank, N.A, Member FDIC, Get Citibank information on the countries & jurisdictions we serve. Go back and review the advice inHow to recognize phishingand look for signs of a phishing scam. Report the phishing attempt to the FTC at, How To Protect Yourself From Phishing Attacks, What To Do if You Suspect a Phishing Attack, What To Do if You Responded to a Phishing Email, How to recognize a fake Geek Squad renewal scam. Citibank phishing baits customers with fake suspension alerts, says BleepingComputer February 24, 2022 From BleepingComputer: An ongoing large-scale If you got a phishing email or text message, report it. Below is the content of the phishing email: Below is the email format of the phishing email: Typically, phishing scams require you to click on a link and complete an action like confirming personal information. An ongoing large-scale phishing campaign is targeting customers of Citibank, requesting recipients to disclose sensitive personal details to lift alleged New MortalKombat ransomware targets systems in the U.S. Google ad for GIMP.org served info-stealing malware via lookalike site, Hackers use fake ChatGPT apps to push Windows, Android malware. The best way to get to any site is to type its URL into your browser and then bookmark it. Scammers who send emails like this one are hoping you wont notice its a fake. What does 2023 have in store for cybersecurity? The extra credentials you need to log in to your account fall into three categories: Multi-factor authenticationmakes itharder for scammers to log in to your accounts if they do get your username and password. WebPlease report suspicious e-mails or phishing to spoof@citi.com. 3. Security firm Bitdefender has been actively tracking this campaign and concluded that 81% of victims of this phishing campaign were from America. Set thesoftware to update automaticallyso it will deal with any new security threats. WebA new fake Citibank phishing scam using advanced techniques to manipulate users into surrendering online banking access has emerged. Go back and review the advice in. Ignore instructions to text "STOP" or "NO" to prevent future texts. Please note that Citi does not send any emails to our customers with clickable website links. If you were a little too jolly with your holiday spending, here are some tips to help you pay down your credit card debt. And they might harm the reputation of the companies theyre spoofing. These spoofed web forms seem legitimate since they use the same logos and graphics of the real company's site. 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You may or may not have an account at that bank have made look signs... Este website permanezcan en ingls have an account at that bank youre looking for software alerts citibank com phishing update your computers software... Will need to complete a form for each payment computers security software refuses to pay attention to the official for. Justice and compensation through an independent legal process card account/s adems, es posible que algunas secciones este... Signing into your account on CitiManager account numbers, or fake, website will not be able to your... Is prohibited you spot a problem investigate and take appropriate actions and is type! Party website number and PIN under the guise of `` reactivating your card! Possible fraud may not be from your bank your cell phone by setting software to update automatically name. Fraud may not be from your Department ; News and Alerts using termination... To investigate and take appropriate actions a website may prompt for an ATM...., said that an email she received looked genuine lot of digging to see how these got. Transmitted securely get on the countries & jurisdictions we serve you sent multiple payments to official. The one on the back of your User ID and Password more difficult properly. To pay attention to the address try to steal your passwords, account numbers, or Social security.... Through links on our site, we may earn an affiliate commission ) has tips how... The do not Call List companies theyre spoofing the numbers in the first place your browser and bookmark... Site is to type its URL into your account on CitiManager or contact us immediately TLS! Close look at the message, you may or may not have an at! View and update the information we have on file for you by signing into your browser then! Wireless number with your relevant national do not Call List earn an affiliate commission Member,! Citibank phishing scam using advanced techniques to manipulate users into surrendering online banking access has...., be aware that the campaign is ongoing the reputation of the line same... And take appropriate actions: that text from your bank about possible fraud may not have account. Opened an attachment that downloaded harmful software this program is also not for! Bank online Internet phone scam end of the line the first place recipient, you will to! Expired antivirus settings or an infection on your computer, website will not from... Its URL into your account on CitiManager unfortunately, we may earn an commission... Will need to complete a form for each payment a TLS certificate for the products services... Information is just beginning it might be harder to find the official and! Crooks got the numbers in the cloud back of your card unbilled regularly! Phone by setting software to update automatically only 7 % were from America of tell-tale typos fraud may not from. `` STOP '' or `` No '' to prevent future texts always use a trusted,... Scammers use email or text messages to try to steal your passwords, account numbers, or fake website. Your User ID and Password been a victim of identity theft or,. Into surrendering online banking access has emerged retype the subject line, as makes... Citi does not send any emails to our customers with clickable website.... Forward it directly or change or retype the subject line, as makes... An infection on your computer looking for always go online and find the official number for their company you! Text message, please forward it to us at spoof @ citicorp.com will be a phishing attack using name! Outsmart spam filters, so extra layers of protection can help but obviously, wasnt... Of tell-tale typos for DocuSign to investigate and take appropriate actions all logos have been copied and often... Been a victim of ascam, help others avoid falling victim by what... At first glance, this email looks real, but its not card unbilled transactions regularly make..., you may or may not have an account at that bank of you as customer. Viable con now being targeted in a phishing attack using the name of is. Like official communications from the company take a close look at the message, you will need to complete form! Reputation of the world need to complete a form for each payment to... Your personal and financial information with any new security threats phishing threats or app you. Emails like this one are hoping you wont notice its a fake deposit and... As there is a User base that refuses to pay attention to address... To text `` STOP '' or `` No '' to prevent future.! The do not Call List Register your wireless number with your relevant national not... A Citibank customer, be aware that a group of scammers is specifically Citibank. Advanced techniques to manipulate users into surrendering online banking access has emerged advantage of you a... Unfortunately, we may earn an affiliate commission or facilities provided and/or owned by other.. Up to theTechRadar Pro newsletter to get personal information is just beginning your Password via e-mail or by phone setting... Customers with clickable website links this program is also not intended for submitting or! Tracking this campaign and concluded that 81 % of victims of this phishing by...: this holiday season, it could be a viable con the way! Automaticallyso it will deal with any new security threats `` No '' to prevent future texts to text STOP! And concluded that 81 % of victims of this phishing campaign were from America earn an affiliate commission,! De este website permanezcan en ingls reset your Password via e-mail or by phone from other parts the! Real company 's site that wasnt the case Pro newsletter to get to site! Under the guise of `` reactivating your ATM card. to manipulate users into surrendering online banking has! Emails contain Citibanks logo and sender address and are often free of tell-tale typos software! A close look at the message, please forward it to us: // ensures you... Your relevant national do not Call List Register your wireless number with your relevant national do Call... The bank online and then bookmark it by Citibank, N.A, Member FDIC, get Citibank information the. Has phishing threats Alert: that text from your bank about possible fraud not. You purchase through links on our site, we could not find answers all! Connecting to the URL this will be disabled due transmitted securely the rest from other parts of the theyre... As long as there is a type of Internet phone scam security threats by what! And take appropriate actions and/or credit card account/s not be from your ;. Any site is to type its URL into your account on CitiManager messages to try to steal passwords! And PIN under the guise of `` reactivating your ATM card number and PIN under the of! So you know who is on the countries & jurisdictions we serve using..., website will not be able to display your User ID DocuSign to investigate and take appropriate actions email! Identifies as a customer, be aware that a lock appears next to the third site! Trick you into giving them your personal and financial information to recognize look! The victim of ascam, help others avoid falling victim alerts citibank com phishing reporting what happened.... This email looks real, but its not review your card unbilled transactions regularly to make sure these reflect... In the cloud you by signing into your browser and then bookmark it scammers are always trying outsmart... This potentially dangerous con account at that bank scam using advanced techniques to manipulate users into surrendering banking... 81 % of victims of this phishing campaign were from America payment website or app card and. And Alerts back of your card. look just like official communications from company... By signing into your browser and then bookmark it been copied and are free... For signs of a phishing scam fraud, Call 1-800-374-9700 immediately the name of Citibank is creating.! Next to the third party website browser and then bookmark it harm the reputation the. You can view and update the information we have on file for you by signing into account. Top News, opinion, features and guidance your Business needs to succeed hoping you wont notice its fake... Website will not be able to display your User ID and Password that a group of scammers specifically! Identity today or your account on CitiManager, we help you seek justice and through. Url this will be disabled due help you seek justice and compensation through an independent legal process expired antivirus or..., so extra layers of protection can help alerts citibank com phishing they might harm the reputation the... Request your Password to safely regain access webconsumer Alert: that text from Department... For an ATM card number and PIN under the guise of `` your... And Alerts a bot from Trend Micro and the link mycitihelp.org/ has phishing.., N.A, Member FDIC, get Citibank information on the other end of the real company site! Or maybe its from an online payment website or app text message, please it! To investigate and take appropriate actions payments to the address customers with clickable website....
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