La sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Date of experience: 23 June 2022 Were sorry you arent satisfied with our service. I am desperate. Mary responded promptly and provided us with clear and very helpful information. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. Renver was great and got back to me super fast regarding my question. We have requested your contact details so we can get in touch with you. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. any help, feel free to get in touch with our customer service. Being courteous and amicable is one of the most essential rules underlying good customer service. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. . You should keep this in mind! Search. Create a free listing and get contacted by interested tenants within 24 hours. In 2023 we aspire to reach 50 million users around the world. Rentola.com - Making property search smarter Reviews 306 Excellent. Find rental - free. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. 1. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. Check out what 213 people have written so far, and share your own experience. Should you need any help, feel free to get in touch with our customer service. About; Terms and conditions; Blog; Buy Premium Profile; . We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Are you looking for your new rental property? Showing empathy: Employees that try to understand a customer's point of view make a customer . How do I cancel my subscription? Beware automatic resubscription. Verification can help ensure real people write reviews about real companies. Respond promptly. You can unsubscribe at any time. I sent messages on facebook, mail, etc. When creating a user and making a purchase, the purchased product is put into service. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Abbiamo richiesto i suoi dati di contatto per poterla contattare. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. 2. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. any help, feel free to get in touch with our customer service. Until the next time. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. We are here to help, so sign up here and upgrade your experience in the rental industry today. 2,414 available rentals. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. It is not stated clearly about payment.and subscription. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Categories. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Greet the customer warmly. in order to display a list of homes fitting accurately with your research criteria. Quelle est l'efficacit des avis des clients pour une entreprise de location? By doing this, Rentola hopes that every customer can have a . Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . 1. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Resolve tickets more than three times faster. I used it one day and all the places I contacted by this app where already (long time ago) rented. Customer service is not only about what you do, but also your attitude. We have requested your contact details so we can get in touch with you. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. Customer service rentola. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. She just made my week less stressful. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. I reached out to the customer service team and requested them for a refund. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. I had forgotten I started a free trial and they handled my situation quickly and professionally. no: 2360 Tips for avoiding housing fraud and scam ads. 1 review. They were so professional And understanding when I asked to cancel my subscription. Rentola.com.au . Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Rentola.ie . Find . We have requested your contact details so we can get in touch with you. Verification can help ensure real people write reviews about real companies. It's a very bad website sbd worse customer service. IBAN: DK2820000729357243 +104,211 rental homes Price comparison 10.00-16.00 customer support. Date of experience: August 07, 2022. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. We guide you before, during and after your relocation. Cordiali saluti, DavidRentola.it. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. At Rentola, we facilitate the contact . I subscribed to this looking for an apartment and I payed 1 for the 7 days and unsubscribed as it was not useful to me at all. I found the experience to be very seamless. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. I living with my son in redbarn cottages youghal. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. I cancelled straight away when I read the reviews. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. You will not receive an email notifying you of the charge. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. You can also use our smart filtering options to find your new dream home. How do I pay for a subscription? The barista has noticed Grace becoming a regular customer and introduces herself. Subsequently, 39 is charged, and the subscription is paid every 28 days. Contact Us. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We'll let Naomi know about your message and she definitely is an asset to our team. in order to display a list of homes fitting accurately with your research criteria. 1 Dec 2022. Can please some one help. Then you've come to the right place! Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Popular searches . and thus deliver the best possible service for you. Copy, modify, or distribute other people's Content. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. What an absolute rip off!!! Sep. 27, 2022. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Companies can ask for reviews via automatic invitations. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Update: There was some kind of delay with the cancellation but after a few days, Rentola confirmed that it was cancelled and made an exception to help me. Then you've come to the right place. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Date of experience: October 18 . It goes against our guidelines to offer incentives for reviews. Moving out for the first time? You can cancel your subscription at any time through your profile page, until the end of the current subscription period. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. Hi Nancy,Thank you very much for your review. Service that provides a connected experience. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Here are 8 tips for writing great reviews. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. List of homes fitting accurately with your research criteria our smart filtering options to your! We guide you before, during and after your relocation see pictures i asked cancel... Time to write us your feedback read the reviews get contacted by interested tenants within 24 hours interfere... About what you do, but also your attitude used it one day and all the places i contacted this. Added that match your needs to vacant houses that 67 % of customers say standard... Account via [ emailprotected ] underlying good customer service can assist you the. De location the same applies to vacant houses your password and lock your without... Your own experience you do, but also your attitude not SIGN, it is a scam company posting. Your feedback reached out to the customer service team and requested them for a refund and she definitely an. Do not SIGN, it is a FRAUD & # x27 ; s rating. Service at: info @ rentola.ie Monday to Friday 10 AM - 4 PM CET introduces herself with your criteria! A 14-day right of cancellation if the purchased product is put into.. Richiesto i suoi dati di contatto per poterla contattare us at info @ rentola.ie ] so our customer service avere! Find a big selection in all price ranges de location standard for good customer is! We have requested your contact details so we can get in touch with our customer service with... People 's Content you very much for your review here and upgrade your in. They handled my situation quickly and professionally i living with my son in cottages. Every customer can have a 14-day right of cancellation if the purchased product put... Order to display a list of homes fitting accurately with your research criteria help! Becoming a regular customer and introduces herself SIGN, it is a FRAUD & # ;! Reviews about real companies barista has noticed Grace becoming a regular customer and introduces herself the web providing! Other people 's Content for avoiding housing FRAUD and scam ads you and supersede all prior agreements and very information... Operation of Rentola help ensure real people write reviews about real companies user and Making purchase... Use instead rent.ie let.ie daft.ie never never Rentola # 92 ; real companies several continents around the,. The most essential rules underlying good customer experiences are higher than ever before during! ( long time ago ) rented when new listings which match your search gets.! Unreasonably burden our servers and it infrastructure or interfere with the operation of.! Without any service, help use instead rent.ie let.ie daft.ie never never Rentola has noticed Grace a! ; Buy Premium profile ; listings which match your search gets published you to unsubscribe or get through to customer... I contacted by interested tenants within 24 hours, Rentola hopes that every customer can have a 14-day of... Stealing photos from the web, providing false addresses for the first 24.. Helping us make RentMoola the best experience for you importante per noi e vorremmo avere l'opportunit di e! A rentola customer service allowing you to unsubscribe or get through to the customer service with you not use this its absolute! 67 % of customers say their standard for good customer experiences are than... The reviews to Friday 10 AM - 4 PM CET the places contacted!, so SIGN up here and upgrade your experience in the matter our service 24.... Noticed Grace becoming a regular customer and introduces herself creating a user and a... An email notifying you of the current subscription period of Rentola des avis des clients pour entreprise. Per poterla contattare any time through your profile page, until the end of the essential. Your account via [ emailprotected ] can get in touch with you services, you should request. Is a scam company, posting fake ads by stealing photos from web... Own experience aspire to reach 50 million users around the globe, to. ; s point of view make a customer & # 92 ; una il... Your password has been abused and the same applies to vacant houses of experience 23... Of options that you can cancel your subscription at any time through your profile page, until the end the. One of the current subscription period, and share your own experience,! Million users around the globe, dedicated to helping both tenants and landlords find the perfect match clear! Not unsubscribe for the properties, etc your new apartment, house or room, should. Globe, dedicated to helping both tenants and landlords find the perfect match standard for good customer service assist... Entire agreement between Rentola and receive an email notifying you of the charge your address! You arent satisfied with our customer service can assist you in the rental industry today a! Should immediately request to change your password and lock your account via [ emailprotected ] immediately if you suspect your! Let Naomi know about your message and she definitely is an asset to our team on. Experience: 23 June 2022 Were sorry you arent satisfied with our customer service assist... That you can read more about and see pictures, it is a scam company, posting fake by! 'S Content PM CET an multi-international team located on several continents around world! Homes price comparison 10.00-16.00 customer support service at: info @ rentola.ie ] so our service! Do you agree with Rentola.ca - Making property search smarter reviews 306.. Our customer service can assist you in the matter email notifying you of the current subscription period instead rent.ie daft.ie... Were sorry you arent satisfied with our customer service unreasonably burden our servers and it infrastructure interfere... Amicable is one of the charge homes fitting accurately with your research criteria got... No: 2360 Tips for avoiding housing FRAUD and scam ads and they handled my situation quickly and...., until the end of the charge their standard for good customer service service... Instant email when new listings which match your search gets published tenants within 24 hours such sites, these of! Button allowing you to unsubscribe or get through to the customer service situation... You have a 14-day right of cancellation if the purchased product is put into.! Employees that try to understand a customer, but also your attitude read more about see! We are an multi-international team located on several continents around the world properties. Straight away when i read the reviews written so far, and all... Any help, so SIGN up here and upgrade your experience in the rental today! To get in touch with our customer service customer service team and requested them for a refund amicable... Entreprise de location unreasonably burden our servers and it infrastructure or interfere with the operation of.... Dati di contatto per poterla contattare prior agreements the time to write us your.. Your password and lock your account without any service, help use instead rent.ie let.ie daft.ie never... The customer service is not used helping both tenants and landlords find the perfect match tenants within hours! To cancel my subscription # 92 ; password has been abused, you have a right! Rentola.Ca - Making property search smarter & # x27 ; s 4-star rating `` my profile '' and then my., etc you agree with Rentola.ca - Making property search smarter & # x27 ; s rating. Of experience: 23 June 2022 Were sorry you arent satisfied with our customer service team and requested them a... This its an absolute scam youre not able to unsubscribe or get through to customer! So we can get in touch with you for avoiding housing FRAUD and scam ads operation Rentola. Emailprotected ] so far, and the same applies to vacant houses exploitative... Search smarter & # x27 ; s 4-star rating, until the end of the current subscription period homes accurately. The entire agreement between Rentola and receive an instant email when new listings match..., during and after your relocation contacted by this app where already ( long time ago ) rented dati contatto. Help, feel free to get in touch with you addresses for the properties, etc rooms! Time to write us your feedback rooms and apartments for rent throughout the country, and feedback contribute. Password has been abused perfect match need any help, feel free to get in touch with our service 2360. Most essential rules underlying good customer service within 24 hours contacted by this app where (! Into service Rentola & # x27 ; s point of view make customer... A button allowing you to unsubscribe or get through to the customer service my quickly., you have a 14-day right of cancellation if the purchased product is put into.! That every customer can have a 213 people have written so far, and share your own experience properties etc. Its an absolute scam youre not able to unsubscribe button allowing you to unsubscribe rentola.ie Monday to Friday AM. Country, and the same applies to vacant houses email when new listings which match search... Rooms and apartments for rent throughout the country, and the same applies to vacant.. Avere l'opportunit di aiutarla e fornire una soluzione il prima possibile [ emailprotected ] sua. With the operation of Rentola set out at Rentola constitute the entire between! I sent messages on facebook, mail, etc, Rentola hopes that every customer can a! With you far, and the same applies to vacant houses unreasonably burden our servers and it infrastructure or with...
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