marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. No hackers will be able to understand what's going on if they intercept anything. You can choose this option as your monthly Direct Debit payment or by making manual payments each month. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. If youve forgotten your PIN, you can get an instant reminder using our app. If you have a Direct Debit, you can ask us not to collect the Recommended Extra Payments by calling us. Following changes to the law, from 13 January 2018 you can allow an authorised Third Party Provider (TPP) to have access to your online servicing account. This information has been found through the company's General Terms & Conditions documentation or. For all cards enter the main cardholder's credit card number, date of birth and credit card expiry date and then select 'Activate'. Call the phone number on the back of the card and enter your card number when prompted. They form part of the NewDay group of companies. Depending on the credit card you have set up, you'll now have access to a range of online services. No. You can activate your marbles card within just a matter of minutes by calling the card activation service on 0800 328 2523* where you will undertake a short checking procedure with our automated service. Plus, a Boost Payment, which will vary depending on your balance. No impact on your credit rating. Come see. Should you wish to make a complaint, contact us on:marbles Customer ServicesPO Box 136SheffieldS98 1HB. You can activate the additional card online or by calling the number on the credit card sticker. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. Once you have set up your Direct Debit we will send you an email or SMS the next working day advising that your Advance Notice document and Direct Debit guarantee can be viewed in the Online Account Manager. Registered in England and Wales number 2065. Activate YOUR Marbles. Marbles Credit card a cautionary tale. We do not recommend that you use the marbles on-line service when at a Cyber Cafe, library or shared PC. Its completely free of charge and is simple to arrange, call our customer services on 0333 220 2692* for more information. If you arent already registered with Online Services, youll be able to register once youve activated your credit card. The Recommended Extra Payment amount may change each month so it is important you check your statement. Your marbles card is accepted in 32 million places and 600,000 cash points around the world. It's protected electronically by what's called a firewall. This is what we call a preauthorised transaction - it results in the relevant amount being deducted from your available balance only (it is not however processed as a transaction). If you dont have a Direct Debit set up, we recommend you pay the full Payment Requested shown on your statement. If you cannot make a payment for any reason, please call Customer Services as early as possible and we will do what we can to help. All TPPs must be authorised or registered with the Financial Conduct Authority (or another EEA regulator) and so you must check, from the information that the TPP gives you before you use their services, that the TPP is authorised or otherwise permitted by law to provide such services. When the recipient is ready to activate a gift membership, they should add a membership to the shopping cart and proceed to check out. This part gets a bit technical. The APR applicable to your account will depend on our assessment of your application. This ensures hackers cannot access your account and that we are protected from computer viruses. The computer and your account information are under 24-hour surveillance. Each transfer must be a minimum of 100. However, if you made a Boosted Payment each month of 71 this could reduce to 640 and youd pay off your balance in just 6 years and 8 months; assuming you didnt miss any payments, your interest rate does not change and there was no further spend. For more help and information, call the marbles helpdesk who will be pleased to assist you. It is easy to transfer a balance, either by making a request through your online servicing account or by calling 0333 220 2692*. The easiest and fastest way to manage your account is through Online Account Manager or through the marbles App. Phone number : 08003282523 These documents will also give you further information on your Direct Debit set up. Available to UK customers only. We are closed on Sunday. We send your Internet ID to you separately from your Password. Really good card. If you are still in Persistent Debt after 36 months, the FCA expects us to take action to ensure that your balance is repaid in a reasonable period. NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority (FCA) with numbers 690292 and 682417 respectively. Find out how to view your PIN in the app. Your private account information is stored on a computer that's secured both physically and electronically. Other reasons are set out in your agreement. The marbles Secure service only applies to online purchases at participating retailers. You can make payments at any point during the month even if you haven't received your statement yet. Interest-free period does not apply to cash transactions or on instalment plans. To activate your Aqua card: 0800 028 7777. It's safe, simple and secure. We are creating a direct link between your interest rates and the Bank of England Base Rate so that the interest rates you pay will always move in line with any changes to the Bank Rate. As the service grows, more will be added. We are closed on Sunday. If your phone has been lost or stolen, or compromised in any other way, you will need to call our Contact Centre on 0333 220 2692* immediately to disable your card in Apple Pay. You will get a page with a Processing. message after you have entered your payment details. When your card arrives, visit barclaycard.co.uk/activate and follow the easy step-by-step instructions. Yes. They form part of the NewDay group of companies. If you suspect you have fallen victim to online fraud, please contact us immediately on 0330 838 0180*. 2) Data encryption - Once your computer has recognised our computer, they get together to make a secret key. Online Account Manager and the App provide you with 24/7 instant access to your account where you can: We recommend you contact the company that you booked your travel with to see if you can rearrange your holiday or obtain a refund. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Lloyds Bank plc adheres to the Standards of Lending Practice, which are monitored and enforced by the, MBNA Limited and Lloyds Bank plc are both part of the Lloyds Banking Group. In such cases, the retailer will seek to block funds temporarily from your account. Front Back 15-Digit Card Number 4-Digit Card ID Our Use of Cookies American Express uses cookies on this website for non-essential purposes. We'll cancel your card immediately, protecting your account from fraud. In certain circumstances we may freeze your card until you increase your repayments. You can transfer balances from as many other cards as you want up to your available credit limit. You have the choice of setting up a Direct Debit to cover at least the contractual minimum payment, the full amount due or a set amount each month (where this is less than the contractual minimum payment shown on your statement, the contractual minimum payment due will be collected). If you do not already have a Direct Debit, you can choose how much to pay us each month, provided you pay at least your contractual minimum payment. Check the card details match your new credit card, and then select Activate. Getting in touch with Marbles is important when you have been informed of a debt you owe. They form part of the NewDay group of companies. Manage your account anywhere, anytime, with our secure mobile app. If you withdraw cash abroad, you will also pay a cash fee of 5% (minimum 4). The APR applicable to your account will depend on our assessment of your application. 968406, Registered Office: 25 Gresham Street, London EC2V 7HN. Your marbles card details are not stored on your device because when you pay using Apple Pay the data is encrypted. On your Mac, select Apple Pay and complete the payment using your iPhone or Apple Watch. If you have only paid the contractual minimum payment (or an amount close to it) on a regular basis, we may suggest that you make a Recommended Extra Payment on top of your contractual minimum payment to avoid your account getting into Persistent Debt and to help clear your balance faster. Your computer will always check the code before it takes a message from us. Youll generally only need it when youre paying for something over the telephone or on the Internet and if you arent 100% sure of the credentials of the person or website asking for it, its always best to check. It's up to you, but account changes can only be made with a Security Number, which you must keep to yourself. You can use Find My Device to lock it, via the following link: You can then secure it with a new password, or erase your personal data. This is an expensive way to borrow money and it can often take a long time to repay what you owe. Each time you visit the web site a different key is used. Every payment you make requires Touch ID, Face ID or a passcode for added security. There are some exceptions to this including the way we allocate payments to any instalment or PayDown plan. Interest is charged from the day the cash withdrawal appears on your account. The monthly Payment Requested includes your contractual minimum payment and, where shown on your statement/account summary includes: If you had a Direct Debit set up to pay only the contractual minimum payment, we will now collect the full Payment Requested amount unless you contact us and ask us not to. You dont need to activate replacement cards - if theres no sticker on the front, theres nothing you need to do. This lets them swap info in coded form. We may request this if you are regularly making the contractual minimum payment (or close to it) and we think your account may be at risk of falling into Persistent Debt. There is a cash transaction fee of 5% (minimum 4) for using your card to withdraw cash. It's fantastic to hear how the app is helping you manage your payments, and I'm pleased to hear that you feel well supported by our team - we are here to help after all! Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. If you wish to change your payment due date please call customer services. You can only use a TPP where you have registered for Online Account Manager. Or if you prefer, you can choose from various Direct Debit options including making the payment requested on your statement, the boosted amount, the full outstanding balance or a fixed amount. Terms apply. Our system uses many layers of security including a Password and Security Number. The FCA has considered ways in which credit card customers can avoid long term debt. Please remember to allow 7 working days for your cheque payment to reach us and please do not send cash payments in the post. We will post these documents to you if you have not provided us with an email or SMS. If you have an iPhone or iPad you can download our app from the Apple App Store. We recommend that all customers register for Online Account Manager or download the App. You can of course make additional payments whenever you choose. You can also set up or amend an existing Direct Debit to make Boosted Payments. We have a team of specialists who can look at your options and find the best way we can help. Your marbles card details are not stored on your device and your phone is required to be unlocked for all payments over 45. What we're doing. Please remember if you can't make a payment for any reason, please call Customer Services as early as possible and we will do what we can to help. marbles Secure requires the use of the following Windows Microsoft Internet Explorer 5.5 and above, Windows Netscape Navigator 7.1 and above, Windows AOL 9, Windows Firefox 1.0, 2.0 and 3.0, Opera 9.5 and Macintosh Safari. If you pay your full outstanding balance in full and on time every month, there will be no change in the amount you pay. With online account servicing and a host of other benefits, it pays to use your marbles. On MacBook Pro, pay using Touch ID on the Touch Bar. As they check out, they will create their member account (or log in to an existing account). If you are not already registered, register here and follow the prompts to register for Online Account Manager or download and register through the App. If you make your payments by Direct Debit (other than a fixed or Boosted Payment Direct Debit) well automatically collect the Recommended Extra Payment as part of your Payment Requested, unless you ask us not to by contacting us. The TPP is not permitted to change any of your preferences, direct debit details or any information about you and cannot initiate a payment from your account. Yes, additional cardholders can add their card to their Apple Pay. While enjoying the tightest security If you have a balance and you have not received a statement, please call Customer Services who will be able to help you. For Touch ID, hold your iPhone near the reader with your finger on Touch ID. But! Alternatively, you can register for Online Account Manager, where you can view your last 6 months of statements online at any time. * Calls may be recorded and monitored for training and security purposes and to help us manage your account. LearnMore. The one exception to this is that if the Bank of England Base Rate falls below 0%, the rate will be floored at 0%. Lines are open 8am-8pm every day. This might make it harder and more expensive for you to get credit in the future. Start by opening our secure online form by selecting the Activate your credit card button. Your debit card company may have an automated system that will verify whether your card is activated and walk you through activation if it is not. Please note that this does not affect any rights and obligations you or we have under the Data Protection Legislation and you may withdraw this consent by closing your account. In certain circumstances we may need to freeze your card until you increase your repayments. If you dont pay your balance in full, we will allocate payments to your balances on your statement with the highest interest rates before balances with lower interest rates. If you make an additional payment 3 or more working days before your payment due date your Direct Debit amount will reduce by the amount you have paid. We know that fraudsters or cyber criminals are even more active during this time. Use your marbles card details match your new credit card button applicable to your account Password and security and. Services on 0333 220 2692 * for more information any point during the even. 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