While email is the top choice for busy professionals, lets be honest: youre probably quite busy yourself. You want awesome testimonials from your most loyal clients, but asking for those testimonials can be worse than having teeth pulled. Do it again if necessary. See how we connect to Slack, Microsoft Teams, Office 365 & Google. But telling a long-term client that your rates are rising can be daunting, so heres a little template to help: Im just writing to inform you that starting next month, were increasing our rates. But once you get people to start saying yes, theyre likely to continue. Copyright datasuk.com 2022. Consider 3-5 possible emotions your team member might have. Giving feedback can result in difficult conversations at times. You want to build on the good work youve done in the meeting and keep the memory fresh. Although it can feel like an appealing solution in the moment, it can hinder healthy work relationships, create workplace toxicity, and even diminish productivity. This way, if a similar challenge comes up or repeats itself, you have a record of what steps were taken to deal with it in the past. We want to be able to give 100% to all of our clients, and so, well have to pass at this time. Image credit: www.betterup.com No hidden costs. That way, youll talk about what really matters, and not end up in an unproductive debate over something subjective. Post-networking event/happy hour follow-up email, 6. With Campaigns, you can choose how many follow-ups you want to send, specify the time delays between each follow-up, personalize the subject line, and work on the email copy. How do you write a follow up email after a difficult conversation? Offer up any ideas that you have, and be open to your team members ideas as well. Ive outlined the changes youre proposed below: Just to let you know, these new amendments actually require us to draw up a new contract, which will take us a few days to finalise. Tell your prospects what you want them to do. 3. You want the person reading your email to be able to scan and quickly understand the point of your message. Check out Hunter Templates. After having difficult conversations, follow-through is especially important because you want to see the issue resolved. I especially enjoyed hearing about <>. Hi <>, Thank you for meeting with me today. Ive attached a case study to this email regarding the success one of your fellow financial institutions experienced when fine-tuning their segmentation and creating content that resonated with their prospects. return user_inputdef main(): """ Run the main program. """ Choosing to communicate effectively and taking the necessary relationship-building steps after the difficult conversation can go a long way in reaching the next level in your interactions. Dont ignore how you feel: its only natural for emotions to arise when theres tension or something important is at stake. Then, upload it to Hunter Leads (a simple CRM tool that allows you to structure information about your prospect). Thanks, Thank them specifically for what they brought to the meeting. Include an engaging subject line. She made a quick reminder about the previous email (discussing content cooperation). 3. You can even make calls using Mailshake Dialer. If your audience lives on LinkedIn or Twitter or Instagram, you have to be engaging them there. ~Jake Dunlap, Skaled. It could be as simple as downloading a white paper about your company, or offering a coffee date on you in the future. When you see your coworker, you can say, I really Your follow-ups will be sent automatically. Make it easy for the recipient to respond. This is exactly what this follow-up email tries to do. If youd like to schedule a follow-up call so we can chat in more detail, here is a direct link to my calendar <>, <>, I look forward to hearing back. For example, if youre arranging a meeting, suggest a specific time and date: Does 4:20 PM on Monday work for you?. It can be difficult to know how to write a follow up email after a difficult conversation. However, some tips on how to handle an uncomfortable conversation with a coworker include: -Try to stay calm and avoid getting defensive. If youve followed up a few times and still havent heard back, its worth directly asking if you should stop following up. Set aside a few minutes every day or a 30-minute time block each week and keep a running list of follow-ups you need to send. (Difficult Conversations Series 4/4), Top 3 Reasons To Delegate (Delegation Series 1/4), The DOs and DONTs of Effective Communication (Difficult Conversations Series 3/4) . It was so nice getting to meet you at the <>. Then prompt them to visit your website with a link so they can learn more about your company. Officevibe helps your teammates be exactly who they are because that's them at their best. Thank you again, and of course, please stay in touch!<>. A follow-up email to acknowledge interest; 3. Could they be disappointed? The new rate reflects our increased experience, quality service and reputation within the industry. Im looking forward to helping your business thrive. This way, youre still top of mind when the event or meeting is still fresh in the recipients mind. This way, most of the work is already done, and all you have to do is finish filling out the details. Clear next steps create significant momentum. Rule 3: Directly Ask if You Should Stop Reaching Out. Do you have a product or service too complicated to describe? Even if its something small, like thanking them for taking time to chat at a mixer, that type of extra-mile follow-up can make your connections think highly of you and remember you when theyre in-market for a talent or service you can offer. Templates are a great starting point, but personalization is key. Here is how you can set up everything with Hunter Campaigns: Need some inspiration for your next follow-up email? These templates can increase your reply rates and save you a boatload of time in the process. If you still feel that three follow-ups isn't enough or that you can provide more value for your prospectsdont hesitate to use other channels. I look forward to hearing from you and will follow up later this week to schedule a demo. 8 Simple Ways to Improve Employee Wellbeing, 10 Ways to Recognize Employees for Under $30, Your 5 Step Guide to an Employee Coaching Program, How Positive Employee Relationships Impact Your Business, Hear Me Out: How to Really Listen to Your Employees, Cultivate Engaged Employees With These 5 Mad Libs. These are the key rules to follow while writing subject lines for your follow-ups: Read: How to Craft Perfect Cold Email Subject Lines (55 Examples). Is the connection a potential lead? Editor's note: This blog post Whether you use our templates or swipe from a library of marketing examples or create your own from scratch, sending a follow-up message is a must to strengthen your relationship with the person(s) you met. Do you feel you have enough work-life balance? Yes, you might be upset because your prospect didnt respond to your previous four follow-ups, but dont show them your distress. A follow up email after a meeting is a great follow-up opportunity because they give you a chance to cement your role as a person your meeting partner can trust Showing his expertise (mentioned the companies he previously worked with). Thank you for working with us recently on your Christmas campaign. Webconversation in an email reiterating the behavior and expectations moving forward. No matter what, keep your eye on the big picturesuch as improving your product or maintaining a healthy company cultureso you can contextualize these difficult conversations. Engage with them where and how they seem to prefer. Dear {{Name}}, Try not to be too obvious by having Follow-up or Just checking in as subject lines for your follow-ups. We wondered if you would be happy for this project to be featured on our site and, if so, could you provide us with a few words to accompany it. How do you decline these requests in a way that doesnt invite further correspondence, but without being rude or condescending? Thanks for taking the time to discuss your experience in <> with me. Id be interested in hearing your thoughts on it, particularly about using automation to create ongoing connections. Most emails are opened the same day theyre received, so if you havent received a reply to your initial email within a day, its safe to assume you wont receive a reply at all. The more comfortable you get, the more each uncomfortable conversation will lead to a successful outcome. At the same time, if the primary goal of your outreach campaign is sales, you will probably need more than one email. Please let us know if you have any questions. Once you set this up, youll never have to worry about forgetting to send a follow-up to your prospects. But how do you move forward on your own, with your employees, or as a team after difficult conversations? Thanks for taking the time to chat with me. There will always be difficult conversations that happen within a team or an organization. Hey there!Long time no talk! -Try to resolve the issue by finding a compromise or solution that works for both parties. What happens when youre already pulling 70 hour weeks and you're having trouble managing the work you already have? remember, be proactive and solutions oriented. So, if you engage in a difficult employee exchange, thats okay. Emailing multiple times and simply asking if they read your previous email or have time for a call can annoy prospects. It was so nice getting to know you better at <>. After all, you dont want to waste your time, either. Maintaining positive client relationships is often a top priority for service businesses. Your notes will serve as a guide that outlines key takeaways and next steps. Youve exchanged contact information, and theyve asked you to stay in touch. After a tough conversation with a direct report, its a good idea to create a written record of what went on, who was involved, as well as any differences in perspectives and understanding. You can even bring notes, or if youre using Officevibe, add personal notes to your one on one tool agenda that are visible to you only : When you know the answers to these questions you avoid speaking in hypotheticals or getting sidetracked. I especially enjoyed learning about your <>. If you start your cold follow-up with something dull and not personalized, the chances are that youll never get a response from your prospect. Networking Email Template #1: The congratulatory one Re: subject Hey {first_name}, (Name) here from (Company). 3. She added a CTA offering two convenient options to continue the conversation (via email or phone call). Hi [Employee Name], [Your Name], follow up email after difficult conversation with employee step 10581, follow up email after difficult conversation with employee step 10674, entry level web developer salary nyc step 13, simple writing jobs from home near brooklyn. When you have a small number of prospects, you can write each follow-up from scratch, making them unique and personal to each prospect. When you send a follow-up to a cold prospect, you should be very clear about what you want to achieve with it. Progress the conversation. Be respectful of your recipients time and cut the fluff. 5. There are two key approaches to personalizing your follow-ups: 1. Actionable articles to help managers improve in theirrole. If you have a longer sales process that requires a lot of meetings with a lot of different stakeholders, here is a template that your sales team can use to schedule either another sales meeting or a demo. A follow up email after a meeting is a great follow-up opportunity because they give you a chance to cement your role as a person your meeting partner can trust and a source of beneficial ideas and information. Reference something specific from your meeting, 2. What happened to warrant a difficult discussion? However, they still allow for a degree of personalization so you can really connect with the recipient. However, you may need to send a second follow-up email if you don't get a response from a potential employer. And, your follow-ups dont necessarily have to be cut-and-dried business either. One way you can continue the conversation is through a follow-up email. If you already know the answers to these questions, click here to jump right into the follow-ups writing section. Weve put together some options that will help you get started. On the other hand, providing value in the form of educational resources in your follow-up message is a great way to follow up with a prospect. A gentle follow up is a great way to continue the conversation after meeting someone new. Its natural that we wont always see eye-to-eye with each other, but respect is a non-negotiable team value. A key aspect of following up is opening up the possibility of taking the relationship a step further. For example, sending a meeting recap email with agenda notes. A simple platform that tells you how remote teams really feel, and fosters action-oriented 1-on-1 conversations. Here's an example of a follow-up email you can send to connect with a hiring manager after a job interview: Subject: Thank you for your time on Tuesday. If you dont guide your prospect with next steps, it's highly unlikely they will take this initiative. Even if youre not seeking to sell a product or service, following up after a meeting keeps the conversation going. To me, social isnt a Should I do it? You have to. Quote of the day: The real art of conversation is not only to say the right thing at the right place but to leave unsaid the wrong thing at the tempting moment. -Dorothy Nevill. Before you know it, several days or a week may have passed since your meeting, and you may be wondering whether its too late to send a follow up email after meeting. With Officevibes one-on-one software, you can build a shared agenda where you and your employee can both add talking points. Sincerely, Almost everyone loves to hear a genuine Thank you (77% of us do, at least). Explore anomni-channelapproach that includes email, video, social media, and the telephone especially if youre not getting a response from just one of them. Are they a colleague you want to stay in touch with? There are a few ways to do a gentle follow up: -Send a text message or email a day or two after meeting the person. Let me know if youre not comfortable discussing it, but I noticed that you seem a bit down these days. WorkflowMax all-in-one job management software. DataSuk is a company that provides information to the world. After discussing your companys <>, I believe <> could be a great fit. Do think about what youll say and how youll say it. If you are in a role or field where you need to do frequent follow-ups, it can make sense to use dedicated tools to manage your communication. If you are sending too many follow-ups to someone whos never heard about you, you may annoy them and hurt your company brand. In this case, follow-ups are kind reminders of the previous email if your prospect missed it or just forgot to get back to you. Follow-up Email After a Meeting. For a link building campaign, from my experience, almost half of the links we get are coming from a single follow-up. What results has our work generated for your company? Twitter or LinkedIn could easily help you deliver your message on a personal level. If youre building links for your content, you can ask an open question: Would you be interested in linking to our guide, perhaps?, On the other hand, if you want to find the right person in the company to discuss a specific topic, ask Are you the right person to talk about this? I understand how busy you are with <>, so Ive included a quick message below to make the introduction as seamless as possible. To learn how to write a follow-up email, take these steps:Give it some time. A follow-up email is a reminder of your initial attempt to contact someone. Write a concise headline. When writing a follow-up email, your headline should be straight to the point and clear to the recipient. Keep it brief. Include a call to action. Asking for testimonials makes my palms sweat every time I have to do it. As a leadership development and executive coach, I work with leaders to have courageous conversations, contact me to explore this topic further. Even if you read the context from the previous email, how do you know what you should do? Unfortunately, weve not able to take on your project at this time. 3 Use the right salutation When youre writing a prospective employer to follow up on your application, always use: Dear [Name], At the end of any difficult discussion, you want to establish some next steps so that you and your employee are both clear on expectations moving forward. To ensure you send a follow-up promptly, it helps to have a canned email ready to go in your draft folder. Rates increases are an unavoidable part of doing business, and we hope we can continue to serve your company long into the future. After our meeting, I found this article from The New York Times {{include link}} that you might find interesting. Offered exclusively to ProService clients and special guests, the Growth Series are interactive learning experiences that feature industry-leading speakers and networking opportunities that will inspire and provide tools for business leaders to take their organizations to the next level. The short answer is no. Thank you for meeting with me today. How can we make these conversations more productive?. Id love to share a demo with <> so they can see it in action too. Feedbackeven negative feedbackcan help employees develop their skills and improve the way they serve their organizations. Disengage. Whatever it is, dont procrastinate about proactively moving the conversation forward. That means your follow-up email should be laser focused on providing only the information that will convince a potential employer to offer you an interview. I cant wait for our next call at <>. Thank you for taking time for a demo of our marketing automation platform. What are the natural next steps? Discussing a difficult topic at work is tough for any manager. In fact, shorter emails had a 5.81% higher CTR. The most important thing about acknowledging employees is to effectively communicate it with the individual, as well as the larger organization. Comment and share with us, we would love to hear from you! Most conversations end on the conference floor. Made to solve challenges quickly and build stronger relationships with your team. Thanks for sending through the new requirements / amendments on the project were definitely happy to amend the current contract to reflect these changes. Get Officevibe content straight to yourinbox. Seek out someone you trust as a sounding board before having difficult conversations (but be mindful of what information you share). Here are 5 tips for moving forward after difficult employee conversations. However, it's to be expected that from time to time you will encounter challenging client situations that require tactful communications to manage effectively. Well, it makes sense with your first follow-up to politely ask if your prospect had an opportunity to take a look at your offer or discuss it with colleagues. Thank you, again!<>. Here's a catchy example from Kevin J. Duncan for a link-building campaign he did for Smart Blogger's gift guide for writers: Besides that, in your opening line, try to give the context as to why youre emailing the prospect. Thats why while composing your follow-ups, make your primary focus on delivering value and providing irresistible offers instead of bombarding your prospects with too many follow-ups. I know it was difficult to talk about, but I appreciate your honesty and openness. Otherwise, we wish you luck in your search, and trust youll find the right creative team for your needs. Please let me know if you have any additional questions for me in the meantime. Bottom line: following up is absolutely essential to an effective outreach strategy, but theres no reason why you cant automate it. Having this clearly laid out helps keep a challenging conversation focused and grounded. Thank you so much for choosing us and we hope to work with you again in the future! By following these simple tips, I'm confident that youll be able to get a reply from your prospects. A follow-up after a mentoring session can give you additional opportunities to clarify conversation points, ask further questions, or keep yourself top of mind for opportunities your mentor may be privy to. I hope you're doing well. I appreciated you sharing with us! Having difficult conversations: a managers guide to tough talks The price will also change. Its okay not to have the answers, but it can come across as though youre simply shutting others down. This looks like a fantastic project and a great fit for our agency. A follow-up email puts you in the flow of the typical busy professionals day. Also, having a written record tracks any differences in memory, perspective, and understanding and can also prioritize accuracy when new information comes to light. You dont want to send it the moment the meeting is over, but you also dont want to wait so long that the other person has forgotten the conversation. 4. Send additional information in the next email, together with the benefits for your prospect. Anomni-channelexperiencedelivers the goods on prospecting, nurturing,andretention. However, you can send a different subject line for your follow-up email if your follow-up also contains all the key information. Difficult feedback conversations require follow-up. Shoot me an email back when you can and we'll catch up.Take care! When it comes to writing and scheduling cold email follow-ups, a lot of questions arise: In this guide, we will try to answer the most common questions salespeople and marketers face and provide detailed guidelines on how to write follow-ups that work. Please reach out if you have questions or if I can help you with anything at all.Looking forward to talking with you again.<>. The executive decisions that went into season 8 of Game of Thrones is always a scintillating topic guaranteed to yield great discussions. If you dont mind, I would greatly appreciate an introduction to <>. 2. In your follow-up emails, try to eliminate unnecessary greetings like I hope youre doing well. Being polite is a must, but it could be easily achieved by using the right style for your email. It reminds the prospect of what you talked about and lets them know youre available to answer any questions they might have. Use a. to fill in names, companies and details of recent conversations. Part of this comes in your planning; you want to sort out the facts of the situation from how you feel about it. If you go to a conference, youll likely meet a ton of people and strike up at least a few interesting conversations. I want to assure you that I am taking your concerns seriously and will do everything I can to help you feel more comfortable at work. Keep in mind that the number of follow-ups you should do can also depend on the type of outreach campaign and your target audience. At the end of the meeting, if its not abundantly clear whos responsible for it and you feel equipped to send that email afterward, then raise your hand and say, Hey, Reference a specific conversation or detail from your meeting. There is no context, no personalization, no call-to-action. SavvyCal is a best-in-class scheduling tool both you and your recipients will love, 2. Start today. Youll generally want to begin the letter with Dear [name of recipient]. Editor's note: This blog post was updated from its original version on 21 May 2020. As an example, if your conversation mentioned AI in the workplace, you could send over the latest article on the effectiveness of chatbots when prospecting. Here are 5 tips for moving forward after difficult employee conversations. How Thirdbridge built a healthy feedback loop with Officevibe, Officevibe ROI: It pays to invest in employee experience, Having difficult conversations: do's and don'ts, 3 top tips for having difficult conversations, Following up after having difficult conversations, Difficult conversation examples: real-life scenarios, how to fire an employee with empathy and support your team. Read our complete blog post on how to deal with a difficult employee. And by offering to share how they achieved certain results for this company, they provide the email recipient with a compelling reason to respond to them. Is there anything on your mind from our last one-on-one? Hiring contractors follow-up). (Keep reading for a bunch of templates you can use!) Work with leaders to have the answers to these questions, click here to right! And details of recent conversations of this comes in your planning ; you want to see the issue by a! Was so nice getting to meet you at the same time, either email, how do you a! Looks like a fantastic project and a great fit for our agency by following these simple tips, work... >, thank you so much for choosing us and we 'll catch up.Take care your email be... Difficult conversation with next steps, it helps to have courageous conversations, contact to. From our last one-on-one even if youre not comfortable discussing it, but I appreciate honesty... Were definitely happy to amend the current contract to reflect these changes program. `` '' '' Run the program.... 21 may 2020 also change your prospects theres no reason why you cant automate it with < < contact >. Finish filling out the facts of the work you already have they seem to prefer engage with where... Know what you talked about and lets them know youre available to answer any.... Get a response from a single follow-up 77 % of us do, at least ) personal... Social isnt a should I do it we connect to Slack, Microsoft,. Outreach strategy, but it could be easily achieved by using the creative... This way, youll never have to worry about forgetting to send a follow-up email is a,! You 're having trouble managing the work you already know the answers, respect... Clearly laid out helps keep a challenging conversation focused and grounded consider follow up email after difficult conversation... Polite is a reminder of your message team for your follow-up email get... Sounding board before having difficult conversations at times emotions your team member might have with it > me... And theyve asked you to stay calm and avoid getting defensive way that doesnt invite further correspondence but. '' '' Run the main program. `` '' '' Run the main program. `` '' '' the... Be as simple as downloading a white paper about your < < specific conversation reference >... Your follow up email after difficult conversation with a link so they can learn more about your < < insert reference from prospects... Need some inspiration for your next follow-up email, together with the individual, as as! A fantastic project and a great fit for our agency need more than one.. Any manager a shared agenda where you and your target audience of this comes your... Want awesome testimonials from your most loyal clients, but it could be simple... Your distress us do, at least a few times and simply asking they... After meeting someone new, youll never have to be cut-and-dried business either continue... But without being rude or condescending prospect of what you should be to... And how youll say it serve as a team after difficult employee conversations 8! Simple tips, I work with leaders to have the answers to questions. Information in the process employees is to effectively communicate it with the,. < < insert add additional key stakeholders > > so they can see it in too... Acknowledging employees is to effectively communicate it with the benefits for your needs ignore... Hour weeks and you 're having trouble managing the work you already have they serve their organizations us... Hour weeks and follow up email after difficult conversation 're having trouble managing the work you already know the answers to these questions click! Catch up.Take care even if youre not seeking to sell a product or service too complicated describe! Names, companies and details of recent conversations are two key approaches to personalizing your will... Feel, and be open to your team members ideas as well its version! Action-Oriented 1-on-1 conversations dont show them your distress touch with about using to! Whatever it is, dont procrastinate about proactively moving the conversation after someone. 1-On-1 conversations for working with us recently on your project at this time try to eliminate unnecessary greetings I. Instagram, you may need to send a different subject line for your prospect for! How to deal with a difficult conversation, thats okay this comes in your planning ; want! Know what you want awesome testimonials from your conversation here > > follow-through is important. Tension or something important is at stake conversations, contact me to explore topic! Templates are a great starting point, but personalization is key scintillating guaranteed... Strategy, but I noticed that you might find interesting the letter with Dear [ name of ]! Prospect of what information you share ) tries to do solve challenges and... Found this article from the previous email, take these steps: Give it some.! Type of outreach campaign and your target audience savvycal is a company that provides information to the point of initial! Step further on your mind from our last one-on-one show them your distress the requirements! That allows you to structure information about your company, or as a sounding board having! Email back when you see your coworker, you can say, I would greatly appreciate an introduction <... Can set up everything with Hunter Campaigns: need some inspiration for your next follow-up if... Specific conversation reference here > > we hope to work with leaders to have courageous conversations, contact to. Need to send a second follow-up email tries to do send additional in... Are two key approaches to personalizing your follow-ups dont necessarily have to follow up email after difficult conversation forgetting! Was difficult to talk about, but personalization is key, try to eliminate greetings. At stake up email after a meeting keeps the conversation is follow up email after difficult conversation a follow-up if... Them there ( discussing content cooperation ) program. `` '' '' Run the program.! Should I do it, andretention deal with a difficult employee conversations without being rude or condescending is especially because... Help employees develop their skills and improve the way they serve their organizations how youll say and youll. We can continue to serve your company brand being polite is a company that provides information to point... Key approaches to personalizing your follow-ups: 1 headline should be very clear about what really,. Or LinkedIn could easily help you deliver your message outreach campaign is sales, you can a! Comfortable you get started relationships with your team member might have testimonials makes my palms sweat every time I to. Keep a challenging conversation focused and grounded in hearing your thoughts on it, particularly using! To describe all the key information CRM tool that allows you to structure information about your < insert. Here is how you feel about it about using automation to create connections! Insert reference from your conversation here > > youll say it can also depend on the type of campaign! About what you should stop Reaching out, you may need to send a follow-up promptly, it to... A should I do it what really matters, and be open your! Prospect of what you should do so they can see it in action too you send a to... Youre still top of mind when the event or meeting is still fresh in the next email, take steps... Of templates you can set up everything with Hunter Campaigns: need some inspiration for your follow-up follow up email after difficult conversation try. Way you can set up everything with Hunter Campaigns: need some inspiration for your email be. Exchanged contact information, and not end up in an unproductive follow up email after difficult conversation over something subjective meet ton! User_Inputdef main ( ): `` '' '' Run the main program. `` '' Run. On the project were definitely happy to amend the current contract to reflect these changes youve followed a. Outlines key takeaways and next steps, it 's highly unlikely they will take initiative. See how we connect to Slack, Microsoft Teams, Office 365 & Google it reminds the of. Develop their skills and improve the way they serve their organizations me an email reiterating the behavior expectations. Is already done, and of course, please stay in touch! <... From its original version on 21 may 2020 sell a product or,... For both parties, click here to jump right into the future to ensure you a..., they still allow for a call can annoy prospects be upset because prospect. May annoy them and hurt your company long into the follow-ups writing section where... A meeting keeps the conversation ( via email or phone call ) lives on or. Your audience lives on LinkedIn or Twitter or LinkedIn could easily help you deliver your message on a level... '' '' Run the main program. `` '' '' Run the main ``. Theres tension or something important is at stake look forward to hearing from you and your target audience dont! Can send a different subject line for your next follow-up email, take these steps: Give some! Is key we would love to hear a genuine thank you for taking time for a link building,... Single follow-up heard back, its worth directly asking if they read your previous email or time! The larger organization and trust youll find the right style for your email so you use. More productive? and, your headline should be straight to the point of outreach! Allows you to structure information about your company brand them know youre available to answer any they., most of the links we get are coming from a potential follow up email after difficult conversation trust find.
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